Man With A Wrench

Appliance Repair
Toronto ON M3A 3A5
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Appliance Repair
Man With A Wrench
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93%

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Reviews for Man With A Wrench

Average customer rating:
9.7 10 (290 reviews)

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Timothy from North York
Timothy from North York
6 reviews Toronto, ON
10/10

Washer Releasing a Burning Smell

I spoke with Oleg regarding a burning smell that was being emitted from our washer. Oleg dispatched a Service Technician by the name of Josh. Josh was able to diagnose the problem as a failing bearing due to the age of the washer (16 Year Old MAYTAG NEPTUNE FRONT END LOADER )
The attention to detail and depth of his diagnosis is very much appreciated. Josh provided my wife and I with a detailed report and what the life expectancy of the washer should be.
Josh is an amazing Technician :)
Man with a Wrench is a company that is TRULY founded upon Honesty and Integrity.
If I could give Man with a Wrench an 11 Star Rating, I would.
You will be VERY PLEASED that you called Man with a Wrench.

Approximate cost of services:
$107.00
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Company Response

Thank you Timothy for your kind words. We are so happy that the team was able to guide you smoothly through every step of the process, from the first call right up to your final decision. Both Oleg and Josh send their regards your way and thank you as well for the review, personally. We will do our best to always upkeep this level of service for all of our customers and always do so to our best ability. We are always happy to be of service and just one call away from being at your service.

Have a great week!!

Phil in Toronto
Phil in Toronto
1 review Toronto, ON
10/10

GE dryer repair

Ali from Man with a wrench was very professional and polite and explained every step of the repair process. Would highly recommend this company to complete appliance repairs. Thanks for the great job.

Approximate cost of services:
$305.00
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Company Response

Anytime Phil!!! And thank you for taking the time to share your experience with us. We are very happy hat Ali was able to resolve your issue quickly. We will make sure your word reaches him.

Have yourself a great day

james baird from Milton
james baird from Milton
1 review Milton, ON
7/10

These guys are persistant

Called to get a leak on the dishwasher fixed, figured while I was at it I would have a leak in the washer fixed and a part for the dryer fixed, and a rattle in the fridge looked at. Tech showed up as expected. Tried to fix the dishwasher and after cleaning the seals, the big leak was fixed. The small drip on the intake was told to put a paper towel underneath it, the broken spring was left broken cause repairman wasn't able to get parts. Plastic part is easy enough to get...Might fix myself when I have time although I wish I had the part. Went up to fix washer and dryer, no troubleshooting needed for the dryer, told him what was wrong and the part that needed fixing, so, he ordered the part and replaced it, 189$ plus a 60$ part. And I though after diagnosing it for him it would be cheaper, nope. Asked if they had experience fixing Miele's and was told "yes" on email. Repairman had to phone in cause he never worked a Miele washer before, was told my water leak was debugged as a broken lock and control panel. Took washer apart myself and the door seal was ripped. Seal was leaking, gonna fix it myself....if I can find the part. Repairman was very nice and professional, he did put a lot of hard work in...in retrospect, should have just had the diswasher fixed, and called the Miele techs for the Miele stuff. ADDENDUM.....The Owner was real nice and offered to come out and see if there is something he can do for the washer. Scheduling problems occur, and this company seems to want to go the extra mile to help the customer out. From the people I have met at this company, they work hard to earn your trust...definitely a different class of people.

Approximate cost of services:
$0.00
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Company Response

Dear James,

We are very sorry to hear about your unsatisfactory repair experience with our company. The satisfaction of our customers is our top priority and so we take these kinds of events extremely seriously.

Our typical protocol is to send one of our Miele-certified technicians for all Miele jobs, unfortunately in your specific case a scheduling error was made by our head office. We work directly with Miele Canada and can get any Miele part, so I do apologize about the miscommunication on behalf of our technician.

We have attempted to call you many times to help get this issue resolved but could not reach you. If you are reading this, please give us a call at 1-888-454-4840 or email repairs@manwithawrench.com - we would like to offer you all of your money back for the repair of the Miele units and if you still require it, we will send you a Miele-certified technician free of charge.

In the future, we advise you or any of our customers to first reach out to our customer service department if you are having an issue - we are always there to help our customers and ensure their full satisfaction in our services.

Have a wonderful day

Alyssa Webb  from York
Alyssa Webb from York
1 review Toronto, ON
10/10

Dishwasher and washing machine

Our washing machine and dishwasher were broken. They came the next day and fixed the problem. We didn’t need any parts and it was an easy fix so they only charged us the service fee. Highly recommend!

Approximate cost of services:
$120.00
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Company Response

Thank you very much for your review. We know that Oleg was at the appointment and will make sure that he receives your good grace. It is thanks to customers like yourself that we are able to maintain our level of service for everyone. Hopefully your appliances dont break anytime soon and we wish you a great day!!!

Robert in Brantford
Robert in Brantford
3 reviews Toronto, ON
10/10

Dishwasher Repair

Excellent service! Alex was punctual, personal and professional. He diagnosed the problem (a clogged drain hose) and solved the problem quickly.
He also took the time to explain exactly what he was doing.
Thank you.

Approximate cost of services:
$150.00
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Company Response

Thank you for you review Robert. We are very happy that your problem was taken care of quickly and effectively by one of our head technicians. Hopefully your appliances remain intact and you dont have to see us anytime soon, but it's never a bad thing having someone reliable just a call away. If you do run into any trouble dont hesitate to call.

have an amazing day!!

CARL WENDORF in Mississauga
CARL WENDORF in Mississauga
21 reviews Toronto, ON
10/10

Exceptional service

I was having trouble with my refrigerator, so I tried 2 other high ranked from homestars & both turned down job.then I noticed the very good ratings for MAN WITH A WRENCH. What a most pleasant surprise, the technician showed up on time & he fixed my problem. I cannot remember the name of the young man who did the job I can only say he was an ambassador for his firm.I will tell all that if you need excellent service, call MAN WITH A WRENCH.

Approximate cost of services:
$95.00
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Company Response

Thank you very much for your kind words Carl! Thank you for letting us know your entire experience regarding your search for a good tech. Our team is thrilled to hear that the final solution came with Man With a Wrench and we will strive to always maintain this level of service for you and all of our amazing customers out there. Hopefully your fridge doesnt break again, but in case it, or any of your other appliances do break, just give us a call and we will gladly help out.

have yourself a great day!!

Private User
Private User
Private User reviews Newmarket, ON
10/10

Fridge repair

Alex provided excellent and professional service and fixed a problem with my fridge. He took the time to correctly diagnose and address the issue, and answered all of my questions.

Approximate cost of services:
$100.00
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Company Response

Thank you very much for taking the time to write something about your experience with us. We are very happy to hear that Alex was able to help you quickly and put your fridge back to operating order. We will pass your message on to Alex and if you experience any other issues or even have some simple questions for us feel free to call anytime.

Have a great day!!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Washing Machine Drainage Repair

Within an hour of calling, a technician showed up and was able to fix the drainage issue in the washing machine. Ali the technician was friendly and quick - he provided a tip on how to avoid the drain from clogging again.

Approximate cost of services:
$189.00
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Company Response

Thanks for your review! We are happy to hear that our technician got the job done right and left a satisfied customer :) We always educate our customers on their best possible appliance repair path as well as on other areas that they feel may improve your life.

amelie007.garneau in Toronto
amelie007.garneau in Toronto
1 review Toronto, ON
10/10

Washing machone

Washing machine did not have power anymore. They quickly sent a technician that was efficient, knowledgeable and very nice. He gound the issue, ran to the nearest store as this was not a pirce he had in stock and got everything fixed and running within the hour
Will be using them again in the future

Approximate cost of services:
$180.00
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Company Response

Thank you for your review! Our technicians strive to provide the best possible service efficiently and cost-effectively, and will always try to go above and beyond to repair your appliance!

Lou in North York
Lou in North York
1 review Toronto, ON
10/10

Fridge Repair

Fridge was not cooling but freezer was working fine on
I spent my Saturday searching out and following some good (and not so good) advice on the web on how to repair my fridge. My suspicion was it was the thermostat. I couldn't seem to get to it so I decided to call a professional. Unsure as who to use I searched on homestar and saw some favourable reviews from man with a wrench. I had a service tech scheduled for Monday morning and I was up and running after the 2 hour service call. It was not the thermostat and instead it was a freeze on the refrigerator coils. Ali discovered the problem, took the corrective action, tested all components and explained the problem and his solution. Full marks on a great experience from scheduling to service to easy payment. Absolutely lived up to the ratings I saw before I scheduled and unabashed 10

Approximate cost of services:
$200.00
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Company Response

Thank you for you kind review Lou. Ali is a new addition to the team and we are very happy to hear that his diligence and repair expertise delivered you a same day solution to your broken fridge. We will be sure to let Ali know that you have reviewed his fine work. Let's hope you dont need to see us anytime soon, but in the case that you have any more appliance issues dont hesitate to call because we are always happy to help.

have an amazing day!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Man With A Wrench

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, HVAC, electrical and plumbing issues repaired quickly, effectively, and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, plumbing, HVAC and electrical repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customers with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic Chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis - IF THE Brand is not on the list WE CAN DO IT (we just missed it).

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, Newmarket, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil and all of the cities that surround the cities listed

We look forward to servicing your appliance and plumbing HVAC and electrical repair needs!

CATEGORIES
Appliance Repair
PRODUCTS
Fridges, Oven, Range, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves, Gas Dryer, washer, gas stove, gas range, hood vent
SERVICES
Refrigerator repair, stove repair, oven repair, Gas stove repair, Gas oven repair, washing machine repair, dryer repair, gas dryer repair, dishwasher repair, toilet repair, drain cleaning, plumbing repairs, new installations (sinks, toilets, showers), water pumps, water heaters, frozen pipes, re-piping, burst Pipes, leak Detection, inspections
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES
Appliance Repair Plumbing HVAC Electrical
WEBSITE
http://www.manwithawrench.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES
All of them
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 1 Year Repair Warranty
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