Started off OK. Tractor would come in the middle of the night to remove snow so the driveway was clear or mostly clear in the morning. Responsiveness was decent.
As the season went on, however, their interest in honoring the contract became less and less. Near the end of the season I had to email them to 'remind' them to plow my driveway and by mid-March they weren't even responding to email or phone calls anymore (contract ends mid-April).
Would not recommend.
My initial thoughts of this company in the first year we hired them for snow removal was great. The 2nd year was horrific. When the snow melted on our front lawn, hundreds of tiny river stones that they picked up from my neighbour's side was dumped on our grass. After many phone calls and many voice mail messages they said they would come by and pick up the stones. Many weeks past and many more calls and v.m. and no return calls and no courtesy to pick up the stones. The snow removal was fine, but the lack of care and professionalism left a bad taste in my mouth.