Merry Maids Of Ottawa West

House & Apartment Cleaning
119-301 Moodie Dr. Ottawa ON K2H 9C4
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HomeStars  >  House & Apartment Cleaning in Toronto  >  Merry Maids Of Ottawa West
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48%

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Reviews by rating (past 12 months)

Reviews for Merry Maids Of Ottawa West

Average customer rating:
5 10 (2 reviews)

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Deb Caron in Stittsville
Deb Caron in Stittsville
1 review Ottawa, ON
10/10

Residential house cleaning

Merry Maids are fantastic to work with. They come in with a positive attitude and work with me to address any particular areas that need attention. I have used many services in the past and not one of them compares.
Thank-you Kelly, Kathy, Karen and Erin! Great work!

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Company Response

Hi Deb!
Thank you for your feedback and your kind words. We look forward to working with you in the future!
-The Merry Maids Team

Private User
Private User
Private User reviews Ottawa, ON

First Review

0/10

Little, less and less house cleaning

For the initial cleaning we paid a mind-numbing $320. Two girls, three hours of work. Thought the entire house would be cleaned stem-to-gudgeon for that price. But many obvious things were missed. Then for a few weeks we were sent two girls for 1.5 hours. Still things missed. Then the company arbitrarily cut the service to one girl for 1.5 hours and we got about half a job. The company wanted an additional $40/hour to restore the service to 2 girls for 1.5 hours. That's when we parted company.

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Company Response

Thanks for your feedback and our apologies for the late reply. We’ve only recently activated our HomeStars account. As a Merry Maids franchise, we hope that each franchise holds themselves and their staff to the high standards each customer expects from Merry Maids. In this instance it appears there was some miscommunication and less than stellar services provided. Unfortunately, after looking back in our system, we haven't been able to find you as a previous customer in our database. There are a few franchises in the area; please contact us to confirm your information as we would love to work with you to fix the situation. You can reach us at: (613) 321-1221

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