T A Appliances And Barbecues

Appliance Retailers
Kitchener ON N2B 1W4
Write a Review
Write a Review
HomeStars  >  Appliance Retailers in Kitchener  >  T A Appliances And Barbecues
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

6%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for T A Appliances And Barbecues

Average customer rating:
0 10 (1 reviews)

Sort by

Private User
Private User
Private User reviews Kitchener, ON

First Review

0/10

Really just don't bother

We are return second generation customers at TA. All we needed was a dishwasher. We could have gone to the big box stores but we chose to go back to TA. An error on our part due to sheer incompetence, lack of simple courtesy and communication...from the front desk to sales to management to customer relations. Ordered on April 16th...no communication until I called on April 27th. Both the front desk and my salesman read the invoice wrong and told us our dishwasher was at the Kitchener store. This proved to be a problem when we arranged for our installer to go and pick up on May 2nd..not there. Shipped to the Barrie store and no one...not sales or 2 managers could figure out why or solve the problem. My dishwasher was finally delivered today May 10th...only after I emailed the Customer Service manager. No explanation just "sorry for the confusion" and the offer to pay for delivery and installation. Not really a big deal after waiting over 3 weeks. Sadly to top it off, today the installer asked for payment after TA once again failed to communicate. What a systemic debacle. The "family owned business" model holds little weight if you have lost the ability foster relationships with customers and provide competent service.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.