New West is a nightmare to deal with.
In 2014, after excavating into our property during their custom build next door they left us with no fence for nearly a year, a dirt path where our sidewalk had been and a metal worksite fence covered in a tarp as our only separation between their worksite and our yard. During their build they damaged our siding twice and refused to replace our asphalt walkway until after they installed a vinyl fence (think about it.. pouring hot asphalt against a plastic product). It took years to remedy the damage they caused to our property. Our experience has been nothing but stressful and frustrating. Their tactics of avoidance and delay are unprofessional. I do not feel they have pride in their work nor do I believe they are honourable in their commitments. After years of demanding restitution we now have a crooked fence with unreinforced posts, a gate that was not properly anchored and they have finally, after months of emails and phone calls, paid us a small settlement for the damage caused to our siding, two years after it was caused. I've been told the fence "does its job" and will not be improved nor will a settlement be offered to compensate for the poor workmanship. Overall, I would certainly not recommend New West as a builder or landscaper.