Healthy Home Center

Mold Detection & Removal
462 Ashbourne Cres Ottawa ON K2G 0P5
Write a Review
Write a Review
Website
HomeStars  >  Asbestos & Lead Removal in Ottawa  >  Healthy Home Center
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Healthy Home Center

Average customer rating:
10 10 (35 reviews)

Sort by

J. Podleski from Ottawa
J. Podleski from Ottawa
2 reviews Ottawa, ON
10/10

A Professional at the Top of His Game!

Healthy Home Center
613-293-0744
Ottawa
ON
K2S 1W3
CANADA

In the spring of 2017, I discovered a serious mold issue in my newly purchased home. It was undetectable at the time of purchase, and I had been getting sick but had no idea why. I was forced to leave my home while air quality testing was conducted. Five types of mold were detected at amplified levels, and Gabriel was recommended for the remediation work by Indoor Air Quality Ottawa. Thank goodness for that!! Gabriel's level of professionalism, knowledge, expertise, dedication, honesty, care, compassion and communication throughout this project was something you just don't experience that much nowadays, and was a breath of fresh air (pardon the pun!). He and his amazing staff did the initial cleaning of my home, then the major remediation work and finally the rebuild of perimeter walls in my basement with new insulation and drywall. It was so impressive! His crew were dedicated, super-polite and respectful and took incredible care with my furniture and possessions, as if they were working on their own home. Under such stressful circumstances, it was a huge relief to have "an angel" like Gabriel working on my behalf. Beyond satisfied and beyond grateful! -Janet P.

Was this review helpful? Yes No
Company Response

Hi Janet,
Thank you very for this great review, we appreciate all your kind words; We loved working at your place, you were such nice. We are extremely pleased for this review and just want to tell you that you are an incredible person and have dealt with you was always a pleasure.

We wish you the best of life and We know you deserve it, Thanks Again!

PS We miss your cookies!
Sincerely,

Healthy Home Center Team.

Johann in Ottawa
Johann in Ottawa
1 review Carleton Place, ON
10/10

Passionate about his work!

We were very concerned when we found mould in our basement while removing insulation, and even more concerned when we realized that the mould spores had been inadvertently spread throughout our home.

Thank goodness for Gabriel and his team who were beyond amazing. Gabriel was patient when explaining the mould remediation work to us, and throughout the process he was available to answer questions and address concerns. To say they were thorough is a real understatement. They cleaned the home from top to bottom using only cleaners that were safe for use with our young daughter who has chronic breathing problems and asthma.

The bulk of the work was done in our basement, where they cleaned and isolated our HVAC while safely removed the remaining insulation, spray-treating the studs and joists, and wiped down or hepa vacuumed all of our surfaces and basement storage. They even went so far as to individually wipe each DVD case.

They were respectful of our space, they went above and beyond in their work, and most importantly the completion air testing showed that the air throughout our home was probably the cleanest it had ever been.

We would not hesitate to recommend them!

Was this review helpful?
Company Response

Thanks Johann, it was a pleasure deal with people like you. We are happy to receive such nice review.
Thanks again!
Healthy Home Center

Mother in Carleton Place
Mother in Carleton Place
1 review Carleton Place, ON
10/10

Mold Removal

The basement of our new home was not properly insulated which resulted in moisture and mold growth. The builder opened the vapour barrier in many places without sealing the basement off properly from the rest of the house allowing mold spores to escape into the rest of the house. Having a infant at home made this situation even more stressful since his health could be compromised. Fortunately, Gabriel from Healthy Home Center told us that his team would be cleaning the entire house and that all our son's toys would be safe to use again. When we returned home, our house was extremely clean, in fact it was cleaner than the day that I got the keys to move into our brand-new home in the first place. We are extremely grateful to Gabriel and his team for making our home a safe and healthy place for our baby to live in. Thank you so much Gabriel!

Was this review helpful? Yes No
Company Response

Thank you for taking the time to write the review, We really appreciate the opportunity that you gave us for doing the job. We wish you the best ! Best regards, Healthy Home Center

Private User
Private User
1 review Ottawa, ON
10/10

Mold Removal

From the very beginning Gabriel, the owner of Healthy Home Environmental Solutions (HHES) impressed us with a favourable business and cooperative approach to remedying the odour and the mould in our basement. The proposal included the work to be performed and the price. In fact, the basement was a mini construction site. At the end there was no surprise: he delivered what he promised plus more at the price h quoted. His employees ( who were non smokers) worked quietly and efficiently. At the end of the day, the odour and the mould were eradicated.
My wife has an allergy and during work Gabriel would check to make sure any components he may have to use did not affect the allergy.

Was this review helpful? Yes No
Company Response

Thank you for taking the time to write a review for us! We really appreciate that you have given us the opportunity to provide our services. You were such a great person to deal with.
Regards,
Healthy Home Center Team

Christine
Christine
3 reviews Ottawa, ON
10/10

Mouldy basement cleaned up!

Gabriel and his crew were excellent to work with. Gabriel's approach is honest and genuine. You can tell that he really cares and take pride in his work. They completed a large basement demolition and clean up for us and we are very happy with the results. They worked very hard to complete it on time right before Christmas. Despite Gabriel being very busy, I could always reach him if we had concerns or questions. He took the time to address all of our concerns and investigation other issues that arose. We will look to continue working with this company to refinish the basement and clean up the attic.

Was this review helpful? Yes No
Company Response

Hi Christine, Thank you very much for taking the time to write this kind review. We really appreciate the opportunity that you have given us to provide our services. It is a pleasure to work with such nice people as you are.

Regards,
Healthy Home Center Team

LaurenDave  in Ottawa
LaurenDave in Ottawa
1 review Ottawa, ON
10/10

Basement Mold Removal and Rebuild

Gabriel and his team were absolutely fantastic! Gabriel was very professional right from the first inspection for mold in our basement and was very knowledgeable in every area. He clearly explained the work that needed to be completed and kept us updated through the whole process. His team of workers were also amazing! Hard working, professional and polite, they worked non stop to complete the work for us. They discovered other issues in the basement other than the mold and really cared about doing the job right! I would highly recommend Healthy Homes Centre. I’m so glad we did not go with other companies that came in to quote... I feel as though we got excellent service from start to finish. We will be contacting Healthy Homes again to renovate the unfinished area!
Thank you and excellent work from all. It is very much appreciated!
From Lauren and Dave

Was this review helpful?
Company Response

Thank you very much for the opportunity! you were such great customers. It was our pleasure to provide our services.

Regards,
Healthy Home Center Team.

DHameluck in Ottawa
DHameluck in Ottawa
1 review Ottawa, ON
10/10

Mould remediation & rebuild

I would highly recommend Healthy Home Centre for any job they do. Gabriel and his staff Diego did an exceptional job. Their attention to detail and commitment to give me exactly what I wanted could be matched by no other contractor that I have worked with in the past. Even when challenges arose they remained positive, friendly and helpful. They took the upmost card in my home and left it better than they found it. They cleaned up their mess not only where they were working in my home but also outside where they cut wood. I would hire them again in a second!

Was this review helpful? Yes No
Company Response

Thank you very much for your great review! We really appreciate the opportunity that you gave us to provide our services.
It was our pleasure working for you!

Regards,
Healthy Home Center Team

Private User
Private User
1 review Ottawa, ON
10/10

Top notch from start to finish

I was given a few names of mold remediation companies by an independent indoor air quality inspector, and called them all. From the start Gabriel really impressed me. He was prompt, honest, thorough, fair, and kind. Gabriel understood and took seriously my concerns about toxicity in cleaning products and sent me all the safety info and ingredients in products he was proposing to use well in advance. He provided a clear estimate and scope of work, and met all his commitments to me from start to finish. I hired his team to clean up my basement and crawl space, and was totally impressed by everyone: professional, courteous, considerate, conscientious, and incredibly hard working. They did an amazing job. After the job was done, when I had concerns about an area that was impossible to reach and fully clean out (and so was treated with a fogging solution), Gabriel returned to my home and went out of his way to help me understand the limits of what could be done to clean it, explain what the fogging had accomplished, provided me with extra products to manage any future issues, and then spent extra time sealing it for me. This is such a top notch company, run by wonderful people. They answered all my questions and addressed all my concerns, were honest and realistic, and went the extra mile. Thank you Gabriel and team! You made a stressful situation so much easier for me and I would highly recommend Healthy Home Center to anyone needing help with mold, dust, and other air quality issues.

Was this review helpful? Yes No
Company Response

Thank you very much for your kind review. We are glad that you liked the service that we provided.
Regards,
Healthy Home Center

Melissa in Ottawa
Melissa in Ottawa
2 reviews Ottawa, ON
10/10

Basement mold remediation

We hired Healthy Home Center for mold remediation in our basement. They were friendly, professional and extremely hard working! Would not hesitate to recommend them to anyone! Wish we had hired them sooner!

Was this review helpful? Yes No
Company Response

Hi Melissa, Thank you very much for your review! You and Husband are real nice people.

Regards,

Healthy Home Center

Caroline in Ottawa
Caroline in Ottawa
14 reviews Aurora, ON
10/10

Mould Remediation

Back in January, after a thaw, I noticed a water stain on the living room ceiling. There were no pipes in the area so I knew it had to be coming in from outside. With all the snow, freezing rain, rain, thaws and refreezing we had this winter, I didn't manage to track the leak down until late April. It was discovered that when the previous home owners had had the roof redone, the roofer had not bothered to recaulk around the chimney base. The old caulk had deteriorated and water was coming in. I got that fixed but started to notice a mouldy smell in the master bedroom so knew I needed mould remediation done.

I got a couple of estimates, which were competitive, but decided to go with Healthy Home Center because I was impressed by Gabriel's knowledge and honesty. I was also very concerned about any remediation products and building materials that would be used because I am very allergic to most VOCs. Gabriel had no problem whatsoever using the brands of insulation, drywall, and drywall compound that I knew I wouldn't react to. He assured me all the remediation products he uses on mould are very low or zero VOC. He said this, combined with the work being done in a contained area and vented outside, should assure I had no problems.

Gabriel and his team arrived and started work in the living room. A bit of mould and water damage was discovered behind the walls around the fireplace and in the ceiling. The drywall, vapour barrier, insulation and part of the ceiling were removed. All the remaining surfaces were treated for mould and thoroughly dried out.

Upstairs in the bedroom, the only sign of water damage was a bit of bubbled hardwood. I'd told Gabriel, when he came to do the estimate, that I thought the leak had occurred on and off for about five months. Once he'd removed the drywall in the bedroom though, he saw that the damage was extensive. He said it looked like the water had been coming in behind the bedroom wall for years. It had come down from the roof, somehow missing the bedroom ceiling, had soaked through the insulation in the wall and then run under the floor. The vapour barrier had stopped any water from damaging the drywall which is why I had no idea how long it had been leaking before it finally came through the ceiling below in the living room.

Gabriel showed me pictures he'd taken of the damage. There was a lot of mould on all the surfaces. The studs, the bottom plate, the floor joists, and the subfloor had all sustained water damage. Some were so badly rotted they could be picked apart by a finger nail! There was so much more damage than had been expected that the job ran an extra day and extra materials had to be purchased. I was kept fully informed by Gabriel and although this meant the cost would be higher than the original estimate, I had no problem with that. I didn't want to fall through the floor!

Gabriel and his team were working during the few really hot days we had in June. Although they were in the house, the vents were blocked off inside the containment areas, so they had no air conditioning. On top of that, they had to wear haz mat suits and masks. Through it all, everyone worked hard and were unfailingly polite and pleasant.

After the decontamination was done, they rebuilt everything with the materials I'd specified. Gabriel brought in a finishing specialist who repaired the popcorn ceiling in the living room and did the painting. The painting wasn't in the estimate because I was trying to save money and was going to do it myself. Gabriel said it wasn't a big area that needed to be done and that they'd throw it in. I was stunned and very thankful. I am a senior and while I do know how to paint, their results were so much more professional (not to mention quicker) than anything I could have done.

When they replaced the bubbled hardwood flooring in the bedroom, they replaced more than just the few damaged bits. I had extra flooring so they replaced quite a few rows so that it all looked seamless.

It's obvious Gabriel and his team take great pride in their work, it shows in the finished job. Although mould remediation is a very noisy job with the big fans venting outside 24/7, it was managed with the least possible disruption to me and my home. There was very little drywall dust after the repairs were finished and because of that, and the products they used, I had no allergic reactions.

If anyone has need of any of the services Healthy Home Center offers, I'd recommend Gabriel and his team very highly.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Hi Caroline,
It was great to read your great review! We really appreciate that you had given us the opportunity to provide our services. Thank you for all the time dedicated to write this amazing review. We are as happy as you are for the final results but more happy now about your kindly words.

It was our pleasure, best regards!

Healthy Home Center Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Healthy Home Center

HEALTHY HOME CENTER

The Healthy Home Center is a one-stop-shop for all your air quality improvement needs.

We offer the following services:

- Mold Remediation
- Asbestos Abatement
- Dust-free renovations
- Low VOC rebuilds
- Equipment rental
- Robotic manual duct cleaning
- Bio-remediation
- Hazardous waste/sewage removal
- Air quality testing
- Healthy home building materials

CATEGORIES
Mold Detection & Removal, Asbestos & Lead Removal, and Basement Renovation
SERVICES
We offer the following services: - Mold Remediation - Asbestos Abatement - Dust-free renovations - Low VOC rebuilds - Equipment rental - Robotic manual duct cleaning - Bio-remediation - Air quality testing - Healthy home building materials
SPECIALITIES
Certified and trained mold remediation and asbestos abatement technicians
WEBSITE
http://www.healthyhomecenter.ca
YEAR ESTABLISHED
2015
LICENSES
IICRC (WRT, UFT, AMRT), ABRA, MTCU (AAW & AAS)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.