Anchor ClimateCare

Heating & Air Conditioning
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Anchor ClimateCare

Average customer rating:
9.8 10 (102 reviews)

Sort by

Eric
Eric
4 reviews Ottawa, ON
10/10

Water heater replacement

Our experience with Anchor was very professional through and through, from the coordinator and salesperson to the installer. The salesperson offered practical solutions without focussing on upselling (another firm wanted to replace the furnace as well). We had our hearts set on tankless for space reasons but the representative also offered the option of simply relocating a new tank, which would also provide more space but for a lot cheaper. I'll seriously consider Anchor when the time comes to replace our furnace. Much of the business can be conducted electronically (scheduling, etc.) that I haven't seen often in this industry and that I appreciated. The installer actually showed up early. The installer clearly explained the pros and cons of each relocation optionts without pushing too aggressively for the one that would be more expedient for him. The installers were friendly, very competent and left the area clean once the work was completed. As far as replacing a water heater is concerned, I couldn't ask for a better experience overall.

Was this review helpful?
Company Response

Thank you for the fantastic review. We appreciate the feedback on your experience with our company. I'm very happy the hear Eric was able to work out a practical solution for you. Thank you

TroyA in Ottawa
TroyA in Ottawa
1 review Ottawa, ON
10/10

Gas fireplace

Steve attended at our home to provide us with info/ estimate for new gas fireplace install. On time, very courteous, v. good explanations. He also provided excellent tips on fireplace maintenance.

Was this review helpful?
Sam in Gloucester
Sam in Gloucester
1 review Ottawa, ON
9/10

AC Tune-up

Joe Saad showed up ahead of time. He was courteous, knowledgeable and efficient. He completed all the required elements of the service. He did his work quickly and quietly and cleaned up afterward.

Was this review helpful?
Company Response

Thank you! We appreciate your feedback

bozzwil
bozzwil
1 review Ottawa, ON
10/10

Ac call not working

Shannon was to fix my ac unit tonight. He found the issue quickly and fixed it. He was professional and kind.

Was this review helpful?
Company Response

Thank you for the fantastic review! We appreciate the feedback.

MK
MK
2 reviews Ottawa, ON
10/10

replace thermostat

The service took place within 24 hours of the request. The replacement of the thermostat, was completed with expertise and efficiency. Shannon, the technician who did this work order, was courteous, helpful and answered all our questions. We were very pleased with the support and service provided by Anchor ClimateCare.

Was this review helpful?
Company Response

Thank you for the kind words about our technician and our company! Happy we were able to help!

tlhorvath
tlhorvath
1 review Ottawa, ON
10/10

Furnace and hum maint

QUANG was very professional and did a fantastic job. QUANG was punctual, clean courteous and polite

Was this review helpful?
Company Response

Thanks for the great feedback on the experience you had with Quang. We appreciate the review

cpage12
cpage12
1 review Ottawa, ON
10/10

AC service

Service call was on time, done quickly, efficiently,and professionally. Technician answered all my questions and concerns. Thank you.

Was this review helpful?
Company Response

Thanks for the wonderful review and the feedback

coreycolbourne
coreycolbourne
1 review Ottawa, ON
10/10

Air conditioner repair

Shannon was here to repair a leaking furnace /air conditioner...professional and pleasant experience! Would welcome Anchor in my home again.

Was this review helpful?
Company Response

Thank you for sharing your experience

sromain
sromain
1 review Ottawa, ON
10/10

Air Conditioner Pm

Our technician (Quang) is a great employee .He comes in with a big smile and great with the family dog aka our security system. Not only is he very knowledgeable on the fixing our AC and our furnace and fireplace but he very helpful in answering our questions and giving tips to improve our heating and ac cost. Well done Quang you will always be welcome at our home.

Was this review helpful?
Company Response

Thank you for the great review and the feedback on your experience with Quang. Thank you for your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Anchor ClimateCare

Stay comfortable in Ottawa – heating and cooling service from your neighbourhood pros *** A recent survey of 810 service calls, 96. 9% of customers said that, overall, they are “satisfied” or “very satisfied. ” And 95. 5% say they would refer us to friends and neighbours. *** With results ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Ottawa?