For the past year or so, Ive been hedging on replacing my Sliding Patio Door. The cost would not be what I usually would spend on a door AND, I didnt know anyone with Anderson Doors whom I could liaison with for reference. So, after having three in nouse interviews with 3 different Reps all working for RBA , I finally got convinced with their Presentation and decided to let them do the Installation.
On the Months and days leading up to the Actual Door Installation, I received up to the minute account of where my Door was and expected day of arrival here in Canada from the US of A. All went exceptionally well. On the day of the actual installation, the two Installers arrived precisely on time, introduced themselves , and began to install Drop Cloths on our brand new carpet. I said to myself this is cool man before they began setting up their tools prior to removing the door. They told me when I asked a question ,that they did not speak much English however, that was not a Liability as these two guys worked with true grit, determination and real professionalism. No coffe breaks, no lunch breaks and indeed no smoke breaks. About a couple of times or so, Staff would phone me to find out how are things going. A couple of hours later Rob their Supervisor showed up on the job and added to the Professionalism. It has been years since Ive guys working together like this. At the end of the day the job was well done, I-was exceptionally pleased to have witnessed such a display of Teamwork with the Office Staff interacting with the guys in the Field. and Customer too. Job site all cleaned up, we all shook hands with a big thank you. Office Staff phoned on a couple of occasions to receive confirmation that we were very happy with our Purchase of a Patio Door by RBA.