We ordered replacement windows through Renewal by Anderson of BC. From the start this company professionally provided us with complete information to enable us to make the decision of what we required for our home. Dealing with their staff was a pleasure Brooke was very knowledgeable with the presentation of products. Charlie, in charge of pre-measurement,order placement and installation, is very congenial. He is easy to work with, totally knowledgeable in the installation and exterior/interior finishing. His assistant, Marty, was very pleasant. The two complimented each other with strong work ethics. The installation took two and a half days to complete. At no time did they leave our home dirty. All carpets were covered with drop cloths, they vacuumed as they worked along keeping the dust to a minimum. Charlie and Marty did an excellent installation and cleanup, taking away all the old windows, old wood trim. There is only one thing at the end we have to do and that is to paint out the interior trim. I would like to thank Renewal by Anderson for providing us with excellent product, warranty and service. We highly recommend this company!