Lin's Eavestrough & Aluminum Inc

I was having issues with rain not draining into the evestrough because of the gutter guard Tony installed. I was told by Tony to wait and see if the drainage is better with a regular rain and if I did not like the performance of the gutter guard he would remove and give me my money back. When I called him to complained how the rain was pouring from the evestrough like Niagara Falls and I couldn't even enter my house without getting soaked. I asked Tony to remove them and return my money. He is now saying he will not give me my money back but will remove them. Tony went back on his word and kept making excuses about how much it would cost him with labour and gas so he would not give me my money back.