I contacted Galaxy Plumbing Inc. On April 26th, 2019 regarding slow water draining in the kitchen sink and a leak under the sink. Right away, the gentlemen suggested that my drain was clogged and needed to be snaked. He asked me to send a picture of the fixtures under my sink amd let him know where they were leaking from. He responded to my text promptly, confirmed the work needed to be done and a price range regarding the work, including the fixtures. I called them back after and told them I would like to proceed. He let me know that he was unavailable on the 27th but was available on 28th during a certain time frame. I was notified of the different methods of payment. On 27th, they confirmed they were still available for the 28th. On the 28th, they showed up right on time. They snaked my drain twice, not just once, and installed the fixture. Since my basement was unfinished, they took a walk downstairs to give their opinion on the drains. At the end, we were also given a gift. Very pleased with the service provided from the initial phone call, till the follow up after the job was completed. HIGHLY RECOMMEND these professional gentlemen.
- Company Response
Wow, thank you so very much for this in depth and detailed review. We are so greatfull for your review and your kind words about the service that was provided to you on April 28th. We do really appreciate feed back about any Experiance provided from our customers so we can stay up do date with our customers needs.
Thanks again from the team at Galaxy Plumbing Inc.