HomeStars  >  Plumbing in Toronto  >  Galaxy Plumbing Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
97%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
23
0
0
Verified by HomeStars

Reviews for Galaxy Plumbing Inc.

Average customer rating:
9.8 10 (24 reviews)

Sort by

JP
1 review Oakville, ON
10/10

Rob showed as promised and did the work from A-Z. Toilet works great a week after he is done. Very easy to reach and dependable. His prices are at a premium but you get what you pay for!

Was this review helpful?
Company Response

Hey JP thank you for leaving us an honest review!. We do appreciate the truthful experience you have had with GALAXY PLUMBING INC. We always go the extra mile for all our clients weather it's a returning customer or a client we have done work in the past. That's what we pride our selves on. Out of this world quality and customer service!.

Thanks again JP

SEB in Old Toronto
1 review Toronto, ON
10/10

We used Rob for a full rental house renovation for a rental property. Rob is always very professional, easy to work with willing to go the extra mile to resolve issues. We had a number of complicated issues and Rob worked with us to resolve them. We would recommend Rob for both small and larger plumbing projects.

Was this review helpful?
Company Response

Thank you so much for the positive feed back on your project.. We really are fortunate to have a plumber like Rob that goes above and beyond on looking at every aspect of plumbing and taking the proper steps and addressing them in the best way possible so customers can save money where ever they can!.

Thank you once again for taking time out your day and leaving Us a review. Much appreciated!.

Natalia F.
2 reviews Mississauga, ON
10/10

On two ocassions we had Galaxy Plumbing at our house for service work. Both times I felt like I was treated with respect and got an honest service from the technitians (which is important to me).

Was this review helpful?
Company Response

Hi Natalia and thank you very much for the kind words and sharing your experience about working with Galaxy Plumbing inc.

You the customer mean everything to us and makes us always strive for 100%

JD
1 review Mississauga, ON
10/10

What differentiates Galaxy Plumbing from the rest is the genuine customer service and care they have in ensuring their customer is happy. I worked with Rob (from Galaxy) to replace a mixing valve. The job was done very well and we are pleased with the service. His honesty, genuine nature, and great technical skills and knowledge only made us want to consider him For the next job. Highly recommended!

Was this review helpful?
Company Response

Hey John, thank you so very much for taking time out of your day and leaving us a review.. We are really grateful and really appreciate it!.

It is our commitment to all of our customers to provide top quality installations big or small.

An important Part of job we feel is to make sure our customers are well educated on there homes plumbing system and how it works and how to prevent future issues.

Thanks again!

Private User
1 review Toronto, ON
8/10

Rob and his apprentice showed up on time and installed the new tub quickly and without incident. During the rough-in of the new fixture, due to some unfortunate circumstances, the tub was slightly blemished. Rob was honest about it and asked what I wanted to do about the blemish. We discussed it and the issue was resolved to my satisfaction.

Rob was very knowledgeable about the type of plumbing in my home and worked around some of the issues we identified very carefully.

I would hire these guys because they involved me in every decision, were honest and professional, and I like the quality of the work.

Was this review helpful?
Company Response

Thank you so very much for your complete honesty and transparency about your experience with Galaxy Plumbing Inc.

We always strive for 100% always. Sometimes things don't always go as planed and challenges arise.

The end result was the most important, quality of work was paramount and you the customer was involved every step of the way and you were 100% satisfied when we were done!.

Thanks again for you complete honesty.

sandra.scollay
1 review Brampton, ON
10/10

Excellent customer service, fast, reliable and cost effective.

Highly recommend and will continue to use and promote with our friends and family.

Was this review helpful?
Company Response

Thank you so much Sandra. All the best in this new year !.

Iza
1 review Toronto, ON
10/10

While Rob was not able to commit to renovating my bathroom (too busy) as required, he went to the hardware store with us to
purchase everything necessary to keep us going till I could hire a bathroom renovation crew. He tried to save us time and
money. I appreciate Homestars reviews for all my home needs, this is my fourth great service experience.

Was this review helpful?
Company Response

Thank you so much Iza for the kind words. We always go one step above to make sure all our customers needs are all ways met with care and the highest standard possible.

Thanks again,

clark.tori
1 review Toronto, ON
10/10

Rob is great! He did an excellent job, explained everything thoroughly and promptly answered all questions. We will definitely use him again! Thanks again!!

Was this review helpful?
Company Response

Victoria, it was an absolute pleasure to take some of your stress away buy walking you through all the steps of renovations and what should come first.
Not just the plumbing is important but educating all our customers is just as important!. We are always here to help in any way shape or form.

Thanks again Victoria!.

sherif
1 review Toronto, ON
10/10

Complete renovation was completed including new plumbing and installing a new washrooms, removing old cast iron stacks.

Was this review helpful?
Company Response

Thank you and it's been a pleasure bringing all you plumbing up to date and to today's codes and standards.

Thank again Sherif !

marilus in NORTH YORK
2 reviews Toronto, ON
10/10

Rob and his assistant were prompt, professional and extremely knowledgeable. I would highly recommend this company and would use them again for any plumbing needs. He even followed up a week later to ensure it was all working well.
That is service!!!

Was this review helpful?
Company Response

Thank you so much for the kind words. It was an absolute pleasure meeting you and your wife. We are here to make sure you have the highest quality of filtered water. We always strive to go one step above for all of our customers to make sure that all there plumbing needs are always met!

Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Plumbing Inc.

Galaxy Plumbing Inc. is experinced with licensed master plumbers. We are certified with the city of Toronto and Mississauga for any plumbing rebate programs they offer to home owners. We use the most advanced technology to provide customers with the highest quality service. Galaxy Plumbing Inc. uses only premium valves and potable water lines along with over sized 2″ shower & kitchen drains for worry free drain problems in the future! We are a licensed and insured company, committed to always performing high-quality, professional work for our customers with prompt service and complete attention to detail.

Galaxy Plumbing Inc. is open and transparent with their clients about every step of the way.

CATEGORIES
Plumbing
SERVICES
In Home Plumbing Inspections with written report - Drain Snaking - Plumbing repair services - Power Flushing drains - Drain Camera Inspections - Plumbing Leaks - Water Mains
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems. We also install customer supplied faucets.
STYLES
Emergancy Responce Services For Residential And Commercial.
SPECIALITIES
Custom Design and Build Plumbing Custom Homes - Full Renovations Reidential and Commercial - Kitchens And Baths - Resedential And Commercial Service Plumbing
WEBSITE
http://www.galaxyplumbinginc.ca/
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E- Transfer
LICENSES
Master Plumbers Licence T95-4704224
MEMBERSHIPS
Ontario Collage Of Trades
LIABILITY INSURANCE
Yes
DIPLOMAS
Certificate Of Qualification Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year on any new instaltion. 30 day only for repairs.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.