HomeStars  >  Plumbing in Mississauga  >  Galaxy Plumbing Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Galaxy Plumbing Inc.

Average customer rating:
9.9 10 (28 reviews)

Sort by

Glenn
Glenn
1 review Oakville, ON
10/10

Complete new house plumbing with custom fixtures, drainage and exterior connections.

Plumbing rough in, basement drainage drilling and jackhammer, complete line installs and finish fixture installations including shower jets and all custom fixtures.

Was this review helpful?
Company Response

Thank you very much Glen for the 10 star review!. It was great doing such a beautiful new custom house. Lots of thought went into planing, and exchanging conversations how to achieve an overall great installation. from the underground building drain to plumbing Rough-in to the last fixture connection. Glad we could be part of this custom project.

Thanks again!

Gabriel
Gabriel
2 reviews Vaughan, ON
10/10

Bathroom renovation

Installed new shower rough in and drain with liner. Also capped piping no longer needed and changed shutoffs to newer ball valve. Excellent work and prompt service. Will definitly use during phase 2 of renovation.

Was this review helpful? Yes No
Company Response

Hi Gabriel and thank you for your review. It's always a great thing to work hand and hand with a homeowner to achieve the same vision and outcome. Thanks again for taking time out your day to leave us a review.

All the best.

AYL in Oakville
AYL in Oakville
4 reviews Oakville, ON
10/10

Major clogged kitchen sink

This is the 3rd time we have had issue with a clogged kitchen sink. We have used another company two previous times but felt we needed someone who would look further into the problem. We found Rob through HomeStars and from the first contact, I knew we found the right person. Rob did not JUST respond to our iniital question which we posted We were told by the last company we needed someone with a camera to investigate our drain clogging. Rob took the time to ask questions to figure out why we keep having this problem and from our conversation he didn't think a camera was the solution.

What stood out for me was : Rob is punctual, as he messaged me to say he would be a few minutes late - that was a wow - as it showed me he respects people's time as well. (He only was 10 minutes behind schedule!!). He also takes care of your home by wearing the shoe covers, and has a tarp to keep the floors from getting wet. Nice touch.

Rob first investigated the pipes in the basement. He then successfully unclogged the drain - plus replaced pipes and the shut off to dishwasher which was leaking. It turned out that the air cap needed to be replaced as well - and once that was replaced, I have NEVER seen the water run down our drains that fast!! What a pleasure.

Thank you Rob for your time today. You were very patient to get this all done 100% and we have no hesitation in recommending you to anyone who needs any plumbing work done. We will definitely use you in the future.

Was this review helpful? Yes No
Company Response

Angela thank you so very much for the kind honest words. Time is valuable these days and should be respected as everyone is busy. At Galaxy plumbing inc. We feel a big part of our job is not only quality service and installation but also education to our customers about their plumbing systems.

We are always here to help with any questions or concerns.

Thanks again for taking time out your day to leave us a review!.

All the best Angela.

Jessica H.
Jessica H.
1 review Toronto, ON
10/10

Clogged Kitchen Sink / Drain

I never thought I'd be in the situation where my kitchen sink would become clogged. When I first discovered it, I had no idea what to do or who to call for help. But luckily, I was referred to Rob from Galaxy Plumbing Inc. After a brief chat, Rob said he would make room in his day for me despite having a full schedule. He arrived on time and with his apprentice, Eric. After their inspection, they gave me their professional opinion on the cause of the clogged sink/drain, the possible solutions, and what to do for the future. They went straight to work, removed the clog, and they even tidied up and wiped away the mess under my kitchen sink :)

Rob and his apprentice were both very personable, friendly, knowledgeable and funny... because of their character and hard work, the stress of having a clogged sink/drain went away. It was also nice seeing Rob be a great mentor to Eric by allowing Eric to provide his thoughts/insights, and do some of the work. Rob and Eric, thank you so much for everything.

Galaxy Plumbing is amazing and I will no doubt be referring them to my family and friends... and will call them back for my plumbing/home needs. Galaxy Plumbing gets my highest recommendation. They are the real deal and the best investment for your home.

Was this review helpful? Yes No
Company Response

Jessica, we are so greatfull for you taking time out your day and leaving us such a lengthy review. Thank you so very much for your authenticity and great detail how Rob and Eric worked together as a team!. To us it's very important in training our plumbers with best knowledge and expertise to provide long lasting workmanship and relationships with all our customers.

Thanks again Jessica.

JP
JP
1 review Oakville, ON
10/10

Toilette replacement

Rob showed as promised and did the work from A-Z. Toilet works great a week after he is done. Very easy to reach and dependable. His prices are at a premium but you get what you pay for!

Was this review helpful? Yes No
Company Response

Hey JP thank you for leaving us an honest review!. We do appreciate the truthful experience you have had with GALAXY PLUMBING INC. We always go the extra mile for all our clients weather it's a returning customer or a client we have done work in the past. That's what we pride our selves on. Out of this world quality and customer service!.

Thanks again JP

SEB in Old Toronto
SEB in Old Toronto
1 review Toronto, ON
10/10

Full House Renovation

We used Rob for a full rental house renovation for a rental property. Rob is always very professional, easy to work with willing to go the extra mile to resolve issues. We had a number of complicated issues and Rob worked with us to resolve them. We would recommend Rob for both small and larger plumbing projects.

Was this review helpful? Yes No
Company Response

Thank you so much for the positive feed back on your project.. We really are fortunate to have a plumber like Rob that goes above and beyond on looking at every aspect of plumbing and taking the proper steps and addressing them in the best way possible so customers can save money where ever they can!.

Thank you once again for taking time out your day and leaving Us a review. Much appreciated!.

Natalia F.
Natalia F.
2 reviews Mississauga, ON
10/10

Plumbing Service

On two ocassions we had Galaxy Plumbing at our house for service work. Both times I felt like I was treated with respect and got an honest service from the technitians (which is important to me).

Was this review helpful? Yes No
Company Response

Hi Natalia and thank you very much for the kind words and sharing your experience about working with Galaxy Plumbing inc.

You the customer mean everything to us and makes us always strive for 100%

JD
JD
1 review Mississauga, ON
10/10

Mixing Valve Replacement

What differentiates Galaxy Plumbing from the rest is the genuine customer service and care they have in ensuring their customer is happy. I worked with Rob (from Galaxy) to replace a mixing valve. The job was done very well and we are pleased with the service. His honesty, genuine nature, and great technical skills and knowledge only made us want to consider him For the next job. Highly recommended!

Was this review helpful? Yes No
Company Response

Hey John, thank you so very much for taking time out of your day and leaving us a review.. We are really grateful and really appreciate it!.

It is our commitment to all of our customers to provide top quality installations big or small.

An important Part of job we feel is to make sure our customers are well educated on there homes plumbing system and how it works and how to prevent future issues.

Thanks again!

Private User
Private User
1 review Toronto, ON
8/10

Bathroom Tub & New Fixture Rough-In

Rob and his apprentice showed up on time and installed the new tub quickly and without incident. During the rough-in of the new fixture, due to some unfortunate circumstances, the tub was slightly blemished. Rob was honest about it and asked what I wanted to do about the blemish. We discussed it and the issue was resolved to my satisfaction.

Rob was very knowledgeable about the type of plumbing in my home and worked around some of the issues we identified very carefully.

I would hire these guys because they involved me in every decision, were honest and professional, and I like the quality of the work.

Was this review helpful? Yes No
Company Response

Thank you so very much for your complete honesty and transparency about your experience with Galaxy Plumbing Inc.

We always strive for 100% always. Sometimes things don't always go as planed and challenges arise.

The end result was the most important, quality of work was paramount and you the customer was involved every step of the way and you were 100% satisfied when we were done!.

Thanks again for you complete honesty.

sandra.scollay
sandra.scollay
1 review Brampton, ON
10/10

Hot Water Tank

Excellent customer service, fast, reliable and cost effective.

Highly recommend and will continue to use and promote with our friends and family.

Was this review helpful? Yes No
Company Response

Thank you so much Sandra. All the best in this new year !.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Plumbing Inc.

Galaxy Plumbing Inc. is experinced with licensed master plumbers. We are certified with the city of Toronto and Mississauga for any plumbing rebate programs they offer to home owners. We use the most advanced technology to provide customers with the highest quality service. Galaxy Plumbing Inc. uses only premium valves and potable water lines along with over sized 2″ shower & kitchen drains for worry free drain problems in the future! We are a licensed and insured company, committed to always performing high-quality, professional work for our customers with prompt service and complete attention to detail.

Galaxy Plumbing Inc. is open and transparent with their clients about every step of the way.

CATEGORIES
Plumbing
SERVICES
In Home Plumbing Inspections with written report - Drain Snaking - Plumbing repair services - Power Flushing drains - Drain Camera Inspections - Plumbing Leaks - Water Mains
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems. We also install customer supplied faucets.
STYLES
Emergancy Responce Services For Residential And Commercial.
SPECIALITIES
Custom Design and Build Plumbing Custom Homes - Full Renovations Reidential and Commercial - Kitchens And Baths - Resedential And Commercial Service Plumbing
WEBSITE
http://www.galaxyplumbinginc.ca/
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E- Transfer
LICENSES
Master Plumbers Licence T95-4704224
MEMBERSHIPS
Ontario Collage Of Trades
LIABILITY INSURANCE
Yes
DIPLOMAS
Certificate Of Qualification Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year on any new instaltion. 30 day only for repairs.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.