Galaxy Plumbing Inc.

Plumbing
Mississauga ON L5E 2M2
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Galaxy Plumbing Inc.
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Galaxy Plumbing Inc.

Average customer rating:
9.9 10 (57 reviews)

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Maurice (Oakville)
Maurice (Oakville)
8 reviews Oakville, ON
10/10

2 Leaking faucets (with drywall damage)...oh, and an external leak

Had been putting off a several leaking faucets (both bathrooms) for a few months, as I had found another contractor on Homestars who, although was highly rated, was a bust (and that's being kind). Had a sour taste in my mouth, but figured I'd try it again. Called a few plumbers ahead of these guys - but they didn't really appear keen to make money... Saw Galaxy Plumbing, saw the rating, figured what did I have to lose, and called. Best. Decision. Ever. Rob was quick to pick up, enthusiastic on the call (great energy) and actually listened to my problem. THEN, even though it was a Friday, he actually found someone who could come in and take a look at the issues the SAME DAY (yes, mind blown). Leonard came out, was professional (and wore a mask, so he was safe), looked at my challenges and gave me an opinion - then went ahead and fixed what he could (as a bonus, I had a leaking outdoor tap which he fixed as well). From start to finish these guys were professional, and I wouldn't hesitate in using them again (one never knows when something like plumbing comes up again...ugh...damn water).

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Company Response

Maurice, wow thank you so much for taking this much time to share your true thoughts and feels in your review. We are so greatfull to you sharing your first Experiance with Galaxy Plumbing Inc and how we believe in serving all customers.

Thanks again and all the best!.

Private User
Private User
Private User reviews Brampton, ON
10/10

Bathroom and Kitchen plumbing repair

I called Galaxy Sunday evening hoping someone would call me back first thing Monday morning. I was pleasantly surprised to get an immediate call back from Rob asking what was the problem was. He set up a time for Monday morning. I was kept informed when the plumber was due to arrive. The gentleman that came was very professional, personable and got the job done quickly. Rob followed up later in the afternoon to make sure everything was done to my satisfaction. The cost was also very reasonable. I called Galaxy on the recommendation from a neighbour who was also impressed with their service. I will be using them again.

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Company Response

We strongly believe People are busy and don't have time to wait. That's why at Galaxy umbing Inc. We are dedicated to making sure every customer small or large need to be catered to in a effective timely manner.

Thanks again so much for sharing your Experiance using Galaxy Plumbing inc.

All the best!

Andrew in Toronto
Andrew in Toronto
3 reviews Mississauga, ON
10/10

Great service, professional, outstanding communication

We had Rob of Galaxy Plumbing out to our house to inspect the plumbing as we recently moved. He was very helpful, knowledgeable, communicated clearly and he approached his work professionally from the first call we had to set up the appointment. He explained what he thought was going on with a couple of issues we've noticed at our place and explained our options of how we could deal with the different projects. We will definitely hire him again and recommend him to others!

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Company Response

Thanks Andrew for sharing your recent Experiance
With everyone to see. Our main goal is to help people and educate them on the largest purchase they make. We want the best for you.

Thanks again Andrew.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New plumbing added.

I was very happy with the job overall. He was very punctual, worked cleanly and was knowledgeable. I was impressed that the estimated time he told me to complete the job was very accurate. Overall I am very satisfied and would call galaxy plumbing again for another job.

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Company Response

We hold what we say and promis to the highest standard. We believe strongly in being accountable to our customers from our estimates to workmanship and customers service.

Thank you so much for your review!.

Kristin in Pickering
Kristin in Pickering
1 review Mississauga, ON
10/10

Highly Recommend for ALL your plumbing needs!

The service we receive from Rob and his team at Galaxy Plumbing is always 10/10! We have used Galaxy Plumbing several times for many years. Rob always goes above and beyond to make sure the job is completed to perfection. From the initial call to the final completion of all projects big and small, their work is always of the highest quality, professionalism and care. Highly recommend them for all your plumbing needs.

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Company Response

Kristen, thank you so very much for sharing your Experiance using galaxy plumbing inc for all your plumbing needs.

We are most greatfull!.

Thanks again and all the best!.

Jo-Anne Denyse in Toronto
Jo-Anne Denyse in Toronto
0 reviews Toronto, ON
10/10

Quick, Efficient and Friendly Service

I initially called a few companies to give me quotes on the service that I needed. Galaxy Plumbing was very happy to negotiate on the price, and I really appreciate that. I saved over 100.00 by going with Galaxy. Not only that, but the fellow that came to do the job was friendly and helpful. He also did a great job! I would highly recommend them for all your plumbing needs. Thanks, Jo-Anne

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Company Response

Jo-Anne what an amazing Experiance it was working togther. Thank you so very much for sharing all the details of the service you received from the initial phone call.

We appreciate your buisnes!.

All the best! Jo-Anne.

Thank you.

Private User
Private User
0 reviews Mississauga, ON
10/10

Outstanding Service

Rob from Galaxy plumbing has helped with a couple of projects at our home that are somewhat out of the ordinary (installing Phyn water shutoff device, pressure reducing valve, indoor irrigation system setup). Rob presented me with well thought out plans, was open to my input and provided outstanding and timely service. The materials used and the workmanship was of the very highest quality.

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Company Response

It's always a pleasure for us to see our customers happy and satisfied!. Thanks so much for your thoughts and sharing them for all to read. Thanks again.

Pooya in Toronto
Pooya in Toronto
2 reviews Toronto, ON
10/10

Emergency Hot Water Failure

I had an Issue with my hot water mixing valve, and lost significant hot water pressure in my home. Rob and his team and Galaxy Plumbing quickly responded (next morning) and helped fix my issue. Leonard the rep that showed up, was very polite, and explained the problem and quickly repaired the plumbing. Cant recommend these guys enough.

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Company Response

Hi Pooya, thank you so very much for choosing Galaxy Plumbing Inc as your preferred in home service provider. We truley appreciate you!.

Thanks again!

Ed F in Oakville
Ed F in Oakville
2 reviews Oakville, ON
10/10

bathroom leak repair

we had a potentially costly leak in the shower but the plumber figured out a way to replace the faulty part without having to damage the tile or the drywall behind...clean efficient and prompt service....will use them again

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Company Response

Ed thank you so much for your review. We understand our customers homes are there sanctuarys and we make no mistake in the importance of teaching this to our team.

Thanks again Ed

allenm in Toronto
allenm in Toronto
2 reviews Mississauga, ON
10/10

Refrigerator Main Water line

I needed a professional whom could find where the waterline from my fridge was going to, and change the line since the house is nearing 20yrs old and the line has leaked twice already. Rob approached me and when I explained to him what needs to be done, right from the beginning he knew how it needs to be taken care of and what needs to be done since we didn't know where the line led too. He gave me a ballpark estimate and I agreed. Less than 24hrs later, he setup an app. for me and exactly on time his crew arrived. Since the water line was going into the main floor and ending up somewhere in the basement, I didn't want any holes made in the walls and the ceilings. His crew assured me they will take the cleanest and safest route. As being a professional, they knew exactly where the line would lead to, and found the shutoff valve as they guessed. There was no holes in the walls or the ceiling of my basement, they found the exact location of the shutoff valve a small square was cut off in the ceiling to shutoff the valve and replace the plastic line with copper. Rob's crew is the best in the business and I would highly recommend him to do any plumbing work, no matter the kind of the house. Extremely professional, thorough and detail oriented. There was no guessing of anything, exact source was found and job done.
Galaxy Plumbing is the best in business and if I could give 100 stars, I would have.
Keep up the good work Rob, you deserve all the success

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Company Response

Allen, we are taken back by your review. We are so greatfull for your sincere review of our company and our approach. It's really hard to put into words how much this means to us when customers really appreciate how much our team really cares about them. I also appreciate so very much how you explained about the process. It's so important to us to educate our customers. We are not plumbers that assemble pipes. We are professionals who care!.

Its so hard to say a simple thank you for such a well thought out and the time put in to review us.

All the best Allen!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Plumbing Inc.

Galaxy Plumbing Inc. is experinced with licensed master plumbers. We are certified with the city of Toronto and Mississauga for any plumbing rebate programs they offer to home owners. We use the most advanced technology to provide customers with the highest quality service. Galaxy Plumbing Inc. uses only premium valves and potable water lines along with over sized 2″ shower & kitchen drains for worry free drain problems in the future! We are a licensed and insured company, committed to always performing high-quality, professional work for our customers with prompt service and complete attention to detail.

Galaxy Plumbing Inc. is open and transparent with their clients about every step of the way.

CATEGORIES
Plumbing
SERVICES
In Home Plumbing Inspections with written report - Drain Snaking - Plumbing repair services - Power Flushing drains - Drain Camera Inspections - Plumbing Leaks - Water Mains
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems. We also install customer supplied faucets.
STYLES
Emergancy Responce Services For Residential And Commercial.
SPECIALITIES
Custom Design and Build Plumbing Custom Homes - Full Renovations Reidential and Commercial - Kitchens And Baths - Resedential And Commercial Service Plumbing
WEBSITE
http://www.galaxyplumbinginc.ca/
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, E- Transfer
LICENSES
Master Plumbers Licence T95-4704224
MEMBERSHIPS
Ontario Collage Of Trades
LIABILITY INSURANCE
Yes
DIPLOMAS
Certificate Of Qualification Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year on any new instaltion. 30 day only for repairs.
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