Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Think Protection
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88%

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Reviews by rating (past 12 months)
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Reviews for Think Protection

Average customer rating:
8.9 10 (218 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

New home installation

Havin* built a new home, we were searching for a quality security system which not break the bank. Looked a local service at 5x the cost but did see the value. Al the parts were delivered in two packages ( some parts were not available but were delivered within one week).
Installation was very easy, with help but Think inside staff.
Since the service has worked well with only minor issues - love the remote online access and being able see security status from anywhere in the world.

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Melissa in Terrebonne
Melissa in Terrebonne
1 review Terrebonne,
8/10

Alarm system

Purchased think protection in September 2018. Actually had a home break in since then and think protection was very efficient and helpful. Whenever I call for anything, the wait time is not long and customer service is very good. They now updated their app so that a plus. One complaint is that every time you order another sensor or any additional equipment, you have to pay the shipping fee every time. would be nice if it was only charged the first time and all additional purchases had the shipping fee waived.

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Terry in Chestermere
Terry in Chestermere
1 review Chestermere, AB
10/10

Home Security

We installed a Think Protection security system recently. We are very pleased with the professional help we have received via telephone and online. It appears to be a great system and certainly value for the price.

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Company Response

Thanks for the great review!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Think protection

I have being a customer with think protection over 2 years now.
I like the cost of monitoring fees compare to other companies.
The equipment works good.
They do call u within a couple of minutes if the alarm goes off.
All in all I am achappy customer.

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Company Response

Thanks for the review!

Branlin in Markham
Branlin in Markham
1 review Markham, ON
10/10

home alarm

When I found out I needed to install system myself I was a little scared.
The installer on the phone was excellent. Very happy with my alarm.
The price is exceptional with great service

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Company Response

Thanks for the review! We appreciate your business.

Private User
Private User
Private User reviews , ON
9/10

Think protection home alarm

Great system and easy to install. Would recmd the cellular feature if you don’t have realiable wifi. Service is great and very responsive when troubleshooting technical issues. Monthly fee is less then $20

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Mitch P in Dollard-Des Ormeaux
Mitch P in Dollard-Des Ormeaux
1 review Dollard Des Ormeaux,
8/10

Great value for the price

Good value. No wait for tech support on the phone. Quick response from monitoring center. Easy installation. The new app needs a little more polishing but it is an improvement over the previous version.

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Company Response

Thanks for being a Think Protection customer!

Jason in Hamilton
Jason in Hamilton
1 review Hamilton, ON
6/10

Decent for price20

Great customer service when I have questions regarding the equipment. Prompt responses wherever an alarm has triggered. Have had some serious concerns early on with faulty equipment where an alarm was tripped and policed came to house. I was charged by Think for false call when it was their equipment that triggered the alarm, nothing else.

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Meattice in
Meattice in
1 review Oromocto, NB
10/10

Think Protection is excellent forbthise that move homes

The system is quite reasonably priced to purchase and very simple to install - 2 way tape. Once put in place, the technical folks walk you through set up and it's ready to use. When I move, I simply remove the 2 way tape and take the system to my new house. No chargers for uninstall/reinstall or reactivation. Perfect! And monitoring is only 14.99, which is the best I could find anywhere. Great system and very easy to deal with people by phone.

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Julie in Ottawa
Julie in Ottawa
1 review Markham, ON
10/10

Great product, easy to set up and use

Think protection was perfect for me, easy to purchase what I needed and simple to set up. Agents helped through set up and testing process. App is convenient and on top of all my home insurance was reduced ! Highly recommend

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Every Think Protection alarm system comes with the most advanced equipment and software. Our cutting edge technology will always have the most current system upgrade pushed directly to it, so it’ll always provide the best protection. With ThinkHome full home automation capabilities, ThinkLink cellular backup and Thinkcam Video Surveillance, there’s no better home alarm system than Think Protection.

CATEGORIES
Alarm Systems
PRODUCTS
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BRANDS
Think Protection, ring.com, Z-Wave
SPECIALITIES
5-Diamond Central Station Monitoring, Excellent Customer Service
WEBSITE
https://www.thinkprotection.com/
YEAR ESTABLISHED
2015
RETURN POLICY
30 Days
MEMBERSHIPS
Better Business Bureau 5-Diamond Central Station Monitoring Certified UL Certified Products
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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