Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Think Protection
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88%

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Reviews by rating (past 12 months)
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Reviews for Think Protection

Average customer rating:
8.9 10 (218 reviews)

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Kevin Hennessy in Windsor
Kevin Hennessy in Windsor
1 review Windsor, ON
8/10

Decent value

I have had this service for about half a year, and have had some issues with the remote control being unreliable, but overall I am getting good value for what I am paying. Just called and got a new door contact activated, along with a camera. Setup was easy, and the rep was courteous and helpful. Having a single app for security and camera would be very nice.

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Reg in Scarborough
Reg in Scarborough
1 review Toronto, ON
10/10

Great product, Great customer service/support !

Flawless, and, I have already moved with it once. Customer service/support is very knowledgeable, and makes sure you are set up before moving you on, no rushing ........... Neighbor was broken into, not us ............. ?

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews West Vancouver, BC
10/10

Advanced home protection

We have had older alarm systems for 25 years and saw increasing fees with no real improvements being offered. We saw Think Protection offering more features for a lower price and have been using them for over one year. It was easy to install, we can view and set the system remotely and it has numerous features to provide top class security for our home.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
10/10

easy to install and no contract

The installation process was easy and I like being able to arm and disarm with my cell phone. My property does not have internet so this works very well for me. The customer service was very good and I like the fact that there are no contracts.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
8/10

Security service

We have used the services of Think Protection for over a year. We are happy with their service and are prompt in rectifying issues we encountered. We will recommended them.

1 of 1 people found this review helpful.
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HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
8/10

Great service

I’ve had Think Protection for a few years and their service is great. Some of my (old) door contacts are failing and they are replacing them for me. I receive prompt calls whenever I have triggered the alarm accidentally. I would recommend.

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Adam in Toronto
Adam in Toronto
1 review Toronto, ON
0/10

Laughable Customer Service

Buyer beware! Great price but when the time comes for actual service they are a disaster. Their owner preaches the customer is always the most important but not the case.

False alarms can occur and most reputable companies have insurance for "1 time mistakes" or can make arrangements to account credits to accommodate valid errors.

Long story short, false alarm occured, as we were out of country they couldn't reach me as there phone plan does not accept out of country calls. Police disbatched, no issues and we were sent a $200 bill. Best offer was $30 credit. Thanks but no thanks.

Instantly disconnected.

0 of 1 people found this review helpful.
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Apurva in Toronto
Apurva in Toronto
2 reviews Calgary, AB
9/10

Security Services

Excellent services provided by Think Protection Team right from purchase to install of the security system at my home. Absolutely recommended service. Keep up the good work team Think Protection!!!

1 of 1 people found this review helpful.
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wilson K.
wilson K.
1 review Kirkland Lake, ON
10/10

Purchase and installation of home alarm system

Purchase and installation of home alarm system. The people at Think Protection, went beyond what was required of them to help us with the purchase and installation of our home alarm system. They are wonderful to deal with. I have the upmost confidence in the service that they will continue to provide to us.

1 of 1 people found this review helpful.
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erol in Saint-hyacinthe
erol in Saint-hyacinthe
1 review Saint Hyacinthe,
10/10

Think Protection is excellent

Think Protection is so prompt when the alarm goes off, and very thorough in their inquiry. The service is very good on the app! The phone app is very user friendly. Installing the equipment was an easy process, and the service was great and informative.

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Every Think Protection alarm system comes with the most advanced equipment and software. Our cutting edge technology will always have the most current system upgrade pushed directly to it, so it’ll always provide the best protection. With ThinkHome full home automation capabilities, ThinkLink cellular backup and Thinkcam Video Surveillance, there’s no better home alarm system than Think Protection.

CATEGORIES
Alarm Systems
PRODUCTS
Home security system, home alarm systems, business security system, smart home technology, home automation, DIY alarm systems, smoke detector, smoke alarm, CO detector, motion detector, smart door lock, smart light bulbs, garage door controller, motion detector, door contacts, medical alert systems.
SERVICES
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BRANDS
Think Protection, ring.com, Z-Wave
SPECIALITIES
5-Diamond Central Station Monitoring, Excellent Customer Service
WEBSITE
https://www.thinkprotection.com/
YEAR ESTABLISHED
2015
RETURN POLICY
30 Days
MEMBERSHIPS
Better Business Bureau 5-Diamond Central Station Monitoring Certified UL Certified Products
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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