Think protection is advertising “You own the system”, but what they do not tell you. The alarm system is useless if you cancel the monitoring of the home. No one controls the economy, for whatever reason someone may cancel the $12.99 and up monitoring fee. Perhaps lost their job or Perhaps they need to cut back on the budget because its tight one year, well whatever the reason one may have to the cancel monitoring, the alarm system becomes useless. I still think it’s a great alarm system. The Think protection people were not truthful to me, not transparent at all. Its anther case of buyer beware, and it’s for that reason alone I will be returning the alarm system before my 30 days are up. Too bad because it is a great alarm, but the policy, not so great. This is the reason for my one star rating.