Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Security cameras

I ordered an outdoor camera from Think Protection in addition to a full-blown security system for about $1000 and monthly fee to follow. Incompetent installers came and poked through the walls hopelessly for 3 hours, punched accidental hole in my living room wall. Although I was assured there will be no visible wires, large black converter with black wire was installed on my living room wall at 7ft height. Big hole left 2.5 feet below (see picture 2). Left it, no remorse. The camera was installed such way that it only monitors the bottom bricks of a corner of my porch (see picture 1). It is not possible to step into the camera view when coming to the door, not even the intruder’s shoes will be visible. There are limited adjustments on this camera, likely that is the best view one can get.
Holes were drilled in the outside wall, possibly compromising my insulation and vapour barrier.

They charge additional monthly fee for the camera, but have no access to it. There is no web interface, only a primitive IPhone app, that does not allow you to do anything with the snapshots you can take, a print screen is the only option. Any videos taken will be stored at the camera itself only, so the intruder can take them with him.
Picture 1 also shows how angry installers moved and knocked down a planter with Christmas arrangement and left it at the front door.
My recommendation is stay away from Think Protection, I hope I can save everyone the grief I have gone through.

3 of 3 people found this review helpful.
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