My house was lacking some character and so I contacted Mike a year after my initial query for some wood beams to jazz it up. He was quick to provide various pricing options and installation in about three weeks. Beams are beautiful (about 5 medium length ones), just the right colour of stain and add the character I was looking for. Mike showed me pictures of the award he won at the Toronto home show for best new product and his service is great. Highly recommend.