We needed to have our garage door tuned up and to get a new remote. I called the number that was on the door, not sure the business still existed as the townhouse was built in 2003, and the number didn't even have a prefix, but lo and behold they not only still exist but were also familiar with our 8-unit townhouse complex. Made an appointment and was told I've receive a call "in the morning" and set about expecting I'd be waiting all day, but nope, tech Dustin called me at around 8:30 and arrive about 20 mins later. He was brilliant- reprogrammed the remotes and replaced the batteries, replaced the brackets and cables, put in a new emergency opener red cable thing (what you have to use to open door in case of a power outage), lubed up everything, tightened everything, all in the space of about an hour. The charge of $264 comprises and hour of labour and I also got a new remote so my partner and I both have remotes for getting in and out on our bicycles. I would not ask for better service.