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HomeStars  >  Appliance Repair in Vancouver  >  Better Care Appliance Repair
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93%

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Reviews by rating (past 12 months)

Reviews for Better Care Appliance Repair

Average customer rating:
9.5 10 (59 reviews)

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Janice
Janice
1 review Port Coquitlam, BC
10/10

Repair washing machine

Don was very punctual and had the parts to fix it immediately. Service was excellent! Will definitely use them again.

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bgingrich in White Rock
bgingrich in White Rock
1 review Surrey, BC
0/10

Thermidor icemaker replaced when didn’t need to

Bettercare came and replaced my icemaker. The next day the icemaker still didn’t work and now my fridge didn’t either. The technician had put our refrigerator in demo mode. He returned the next day to fix the fridge but said he couldn’t fix the ice maker because we needed a part that only Thermidor carried.
Thermidor technician came a few days later and found that the water filter was defective not the ice maker. We paid for an ice maker we didn’t need. Then had to pay again. Bettercare has not returned my emails or phone call. I will never use them again. They should refund the money I spent since they never fixed the problem.

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vincent.herntier
vincent.herntier
1 review Vancouver, BC
10/10

Dishwasher repair

The technician was not able to locate the leak at first. But rather than saying "well it looks fine now" He was persistent and tried many things until he could locate the leak. He immediately went and got the parts he needed and not only repaired the dish washer but cleaned the area where food particles get trapped and around the door. He was outstanding!! I will be sure to use your services in the future and will happily recommend you to anyone in need of your services.

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Company Response

Thank you for taking the time to leave this review. We work extremely hard to create a culture of extraordinary work ethics and a high level of customer satisfaction. Thank you, Better Care Appliance Repair

rb49
rb49
2 reviews Vancouver, BC
10/10

repair GE Monogram stove

arrived on time. I was provided with a clear explanation of what needed to be done and work was completed efficiently and neatly

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Company Response

Thank you for taking the time to leave this review. We work extremely hard to create a culture of extraordinary work ethics and a high level of customer satisfaction. Thank you, Better Care Appliance Repair

rickytrinh
rickytrinh
1 review Burnaby, BC
10/10

dishwasher

Its a fisher n paykel dishwasher. One company came spent two hours n give up. I called the other company n they don't want to bother with this brand. Then Don come along with a smile n its working but it's a bit price.

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Igor
Igor
1 review Burnaby, BC
10/10

Washer Repair

My washer wouldn’t spin a technician from bettercare showed up within 2 hours diagnosed it and managed to repair it.
Overall satisfaction is 5**

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Private User
Private User
1 review North Vancouver, BC
10/10

Upright freezer repair

This was my first experience with this company. It was so good, I booked another appointment for service of another appliance. The technician, Dan, was super! Very knowledgeable, professional and pleasant. He will be the technician I ask for whenever I need to use this company's services again. Dan came the second time and was equally super!

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

ER
ER
1 review Pitt Meadows, BC
10/10

Laundry machine repair

From the time we called Better Care to the time they did their work it was very good.
They were fast on returning their call and very accurate in their diagonasis. As well as offered solutions to the problem and it was resolved.

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

brachaspector in
brachaspector in
1 review Terrace, BC
10/10

dryer repair

Our dryer broke and they came that afternoon. They didn't have the part but they ordered it immediately and were back the next day to fix the belt of the dryer so I could clean clothes!! Super responsible and timely. Highly recommend.

The week before when our oven broke, they came the next day and were very honest about the issue and understanding when we told them we would just purchase a new one instead of going through their company. Honest, knowledgable and helpful. Very Highly recommend.

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Mary in Vancouver
Mary in Vancouver
1 review West Vancouver, BC
10/10

Appliance Repair

Dan came to our house to check our ancient dryer. I t was not heating properly.. He diagnosed a blocked vent. He also checked the adjacent washer. The hoses (at the back of the washer...out of view), were well worn & about to burst. No one likes water damage.
We will always request Dan to work at our house.
His work is excellent and he is very knowledgeable.

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Company Response

Thank you for your positive review!
Service excellence is our top priority!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Better Care Appliance Repair

We offer Same Day appliance, Warrantied & Affordable Appliance Service and Repairs in Vancouver and surrounding cities. All Makes and Models!
For A Free Quote Call and same day service, please call 778-986-8277

CATEGORIES
Appliance Repair
PRODUCTS
We can supply appliance parts on the same day, if we have them in stock. We can order in almost all parts if the price makes sense to the owner.
SERVICES
Appliance Repairs
BRANDS
Whirlpool - all GE - all Amana - all Frigidaire - all Kichenaid - all Maytag - all Kenmore - all Jenn-air - all Admiral - all Decor - all Roper - all Bosch - all Asko - all Electrolux - all Thermador - all Lg - all Samsung - all Fisher&paykel - dishwasher , fridge Blomberg - all Sub zero - fridge Wolf - oven,cooktop westinghouse - all. AEG - all True - fridge Uline - all Traulsen - fridge Hot point - all IKEA Magic chef
SPECIALITIES
Same Day Service!
WEBSITE
http://bettercareappliances.ca/
PAYMENT METHOD
Visa, Debit, Cash, Mastercard
LICENSES
CFC
MEMBERSHIPS
HomeStars
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
up to 1 year*
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.