I was so worried when I realized I had beg bugs in my house. BHT came in to do a free inspection within hours of me contacting them. They were professional and courteous. They answered my numerous questions about treatment options and recommended the best solution. They put my mind at ease throughout the process. I chose the heat treatment, based on their recommendation. They were great to work with. They returned for another inspection two weeks following the treatment and assured me my home is bugs free. Their 3 months guarantee offers peace of mind, although, I hope we won't need it. They made what felt like a nightmare easier to get through. Their customer service was impeccable. While the other companies that I contacted seemed in a rush to get me off the phone and just wanted my business, BHT made me feel valued. They patiently answered my numerous calls and explained everything in details. Their prices were reasonable relative to the competition. I highly Recommend them!