Harmony Basements Corp.

Basement Renovation
Vaughan ON L4K
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Basement Renovation
Harmony Basements Corp.
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93%

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Reviews for Harmony Basements Corp.

Average customer rating:
9.5 10 (41 reviews)

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Margarita in Toronto
Margarita in Toronto
1 review , ON
0/10

Finish basement

Harmony basements guys were extremely friendly and polled. it was pleasure to meet them, special Diego. We spend long time on the design of my 1200 Sq’f basement specially the stars way and they came out with lots of perfect ideas. i loved every single spot that was designed. The time came to get the price, they announce to me a $100,000.00. i was speechless for a moment, and then they told me do not worry they will make me a special discount, the price came down to $53,000.00. i paid them deposit of $3000.00 and schedule a date to start the project. Be honest i had some personal issues i ask them to reschedule for few times.The day before the beginning the project manager came and to look at the site and told me that there is an issue with my stars way, and we need to redesign it. Next Diego called me and told me that it will cost me an extra $10,000.00. i told him that i did’t hide the stars from him on the date of estimate and price was firmed, i told him that i don’t agree with the price change and asked him for half of my deposit back, i do appreciate the design they did and the time they spend but they can’t change the price after 6 hours of negutiations , my time is also valued. unfortunately by Law he sad you had 10 day after sign the agreement to cancel it, we will not refund your full or partial deposit. Expect your price will be changed.

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Company Response

Dear Ruslan and Margarita,

Thank you for your feedback and review about your experience with Harmony Basements Corp.
We want to thank you for your compliment on Diego’s design abilities, as we often receive business for his fantastic design layouts and modern design concepts. I myself attending OCAD I will agree that Diego is a very talented designer.

I would like to address several points as the sales manager. Our company’s goals are to provide our clients with the following: Highest Quality Materials, Workmanship, Project Management, Design Concepts and most importantly a “Safe & Proper Basement Renovation” all in a very timely manner.

We often do basements in excess of $100,000 our average basement range would be around $75,000 -$80,000.
This is what a quality basement from Harmony Basements usually costs to our clients to achieve a quality safe build with many upgraded features “A fully loaded Basement“ as opposed to a basic basement.

That being said we still tried to accommodate Mr. Ruslan K. budget of under $59,000. With a more basic build while still maintaining our quality materials, safety and a good design layout. I would like to state that the basement area to be finished was just over 800 SF not 1200 SF. The stairs where assessed by our diligent project manager and structural engineer who found at the time of the pre-inspection & before the “work starts“ an issue with a safety factor which had to be addressed and corrected properly to insure a safe staircase for Mr. Ruslan K. and his family.

I would like to stress that no one knew about the staircase issue before the pre-inspection was completed, which is why we do them before the work starts to ensure everything is checked.

To resolve the Staircase issue Harmony offered to fix this for “Free“ after consideration of what Mr. Ruslan K. said about the “ Big “ increase in price to fix this structural issue. No one knew that there was a problem with the stairs at the time of the estimate on May 31, 2017. It was only after the pre-inspection was completed that we knew, so after we considered everything we offered to “fix the stairs Including structural engineered drawings and permits for free “ as long as Mr. Ruslan K. went ahead with our original agreement to complete his basement.

We are also sorry about your personal matters, which delayed Harmony from even starting Mr. Ruslan K. basement several times.

The original contract was signed on May 31, 2017 and Harmony was ready to start in a timely schedule with a start date of June 26, 2017. It is now January 2018 and we would have liked to complete his basement. I also personally left several messages for Mr. Ruslan K. to discuss starting the project before the end of the year and resolving any outstanding issues in a friendly and professional manner, however I never received a return call from Mr. Ruslan to discuss the issues at hand.

Harmony did offer to fix the stairs at “NO CHARGE“ and would have liked to complete one of our High Quality Basement for Mr. Rusland K. and his family and took a loss doing so which I believe shows our company’s standards & business ethics.

Everyone who signs a deal to have a basement completed has 10 days from the signing date to cancel the deal under Ontario law. We are sorry about Mr. Ruslan K. personal matters but it is now 8 months after the deal was signed and we were also willing to have taken a loss of profit to accommodate the unforeseen issue with the stairs making sure his family was safe.

We thought this was a fair and reasonable approach to moving forward and completing the project.

Yours Truly,

Lawrence A.
Regional Sales Manager
Harmony Basements Corp.

Trystan
Trystan
2 reviews Whitby, ON
10/10

Basement Project

I recently invited the Harmony Basements team for an in-home consultation on my project. The sales manager, Lawrence, was very forthcoming in that their price would likely not be the cheapest, but this did not dissuade me in the slightest to have them quote my project. What most people fail to realize is that what you can't see behind that walls, under the floor and above the ceiling are what matters most; especially when it comes to renovating a basement space that experiences environmental conditions that differ greatly from the rest of your home. This is where Harmony Basements sets themselves apart from the rest; using quality materials that are appropriate for use in a basement to ensure longevity, and most importantly, health and safety to those who occupy the finished space.

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Company Response

Thank you very much for the great comments Trystan. At Harmony our clients receive unparalleled value for every single dollar they spend. We only offer the greatest materials and workmanship, also the best design!

Jason in Toronto
Jason in Toronto
1 review Toronto, ON
10/10

Basement Renovation

We have just started our renovation with Harmony. We found Harmony through Google while searching for companies that use Magnesium Oxide boards in the basement where moisture can be a problem (i.e. no wood and regular drywall).
On our first meeting, Diego and Lawrence came to our house. After a few hours, we were able to go through an iterative process of making changes to the design and the virtual tour of our new basement on Diego's computer.

On top of the steel framing and Magnesium oxide boards, they also:
1) Use R22 mold-free insulation (we did not see this with any of the other contractors. Some contractors were even going to keep the old insulation we had on top and add to the bottom. Harmony removed the old insulation)
2) Use Torlys Vinal with mold free cork.
3) Have a beautiful Custom Glass shower option.
4) Permits. They get both electrical and building permits (Building permits too). They don't take shortcuts.
5) Offer a lifetime warranty.

I signed with them on the first night. We did get cheaper offers, but we plan to live in this house for the rest of our lives and we wanted the highest quality.
After this I met Leo. Leo has more experience in building homes than anyone I have ever met. He is clear and drives results. His team that we have met so far (Roberto, Pedro, Ron, Eugene, Sasha and Victor) have been amazing.

We have just started, but I am sure we will end of with a perfect basement. We will definitely post pictures and a final review when we are finished the project.

Jason

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Company Response

Hi Jason, thanks for the comments!

Our design consultants' goal is not only to provide our clients with a great design but also to educate them about the disadvantages of using conventional building materials (typically used by builders and other contractors in basements). We are proud to be a basement renovation contractor that really cares about the environment, one of the few out there that does all basement projects with building permits and probably the only one offering a lifetime warranty.

As you mentioned before we're not the cheapest, that's right, we are not for everybody. We are for smart and sophisticated homeowners like yourself who really care about their families and their investment.

Thanks for complimenting our incredible team, especially about the general manager Leo, his focus is getting things right the first time!

Enjoy the journey and thanks again for your business!

Lawrence Anonychuk
Regional Sales Manager

Nickie
Nickie
1 review , ON
10/10

Basement renovation

Very nice and qualified workers. Work was done in an expert and timely manner. Very helpful in planning the work and informative during the work. We highly recommend Harmony Basements.

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Company Response

Dear Nickie,
We are so happy to hear of your experience with our firm. We do so appreciate your efforts to convey how pleased you are, to the people out there who are looking for a reliable basement renovation contractor.
All the best!

Arm
Arm
1 review Vaughan, ON
10/10

Basement Renovation

We went to the Toronto Home Show with a need to renovate our Basement and a couple of ideas. We saw many a builder/renovator but only Harmony gave is the confidence that what we were looking for could be achieved. So we scheduled a Home visit.

At our 3 hour for visit Diego was able to get out of us what we wanted, detailed our needs, measured up and in a very short time he visualized on his computer what it was that we wanted. In that same visit commitments were made on both parts and the construction was soon to start.

The construction went well with only one real little glitch related to getting the floor we wanted. After that it was all just sweat, effort and working together.

In time we got exactly as we wanted and Harmony and their staff and contractors made sure that they looked after every last detail.

We think our basement is AMAZING and meets all our family's needs.

Thanks Harmony for helping us realize our vision with relatively little hassle and practically worry free!

They weren't the cheapest but we DEFINITELY GOT VALUE FOR OUR MONEY!

Thank you FOR EVERYTHING Harmony... A.

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Company Response

Thank you for you review Armando! Our designer and you guys came up with great design ideas such as the ambience lighting on all the glass doors! Your basement really looks amazing, it really does, this is why it's hosted in our website under project virtual tours.. one of our favourites!
Regarding the floor, our number one seller is the Torlys Vinyl Beach-house (the one you have) everybody loves it and at that time the warehouse ran out but fortunately we got it as quick as we could, and it really stands out.

It was a pleasure working with you and we are happy to have achieved your dream basement, At Harmony Basements we strive for excellence and we are glad you are satisfied with our work.

Migue
Migue
1 review Markham, ON
10/10

Great Basement Renovation Project

We were shopping around for a basement renovations expert and Harmony was by far the best! What stood out to us most was that Harmony uses this 3D virtual reality software to develop a design to show us exactly what the finished basement would look like during our home consultation. We could visualize the space and also got an estimated quote the same day so it was easy for us to make a decision on the spot. That won us over immediately and the work to follow was similarly great.

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Company Response

Hi Miguel, thank you for sharing your positive experience with Harmony. Our goal is and always has been to provide the best customer experience ever since the day we first meet. Enjoy your new Harmony basement for many years to come!

Diva
Diva
1 review Toronto, ON
10/10

Loving Our Renovated and New Basement!

We are so glad to have our basement finished by Harmony! They provided us with exceptional customer service from start to finish, and really understood what we wanted the final space to look like. We love our new basement! Excellent work Harmony team!

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Company Response

Thank you so much for the wonderful review Divya, we really enjoyed working for you and your family and are thrilled to have finished a beautiful basement for you. Thanks for any future referrals and we hope to one day work for you again.

Hasan in Toronto
Hasan in Toronto
1 review Richmond Hill, ON
10/10

Basement Renovation

Harmony basements finished our basement last November. Following are the good stuff abt them:

1. Professional and knowledgeable
2. Quality outcome
3. Friendly to work with
4. Approachable
5. One of the few companies out there that uses MGOs - the best product that replaces the usual dry-walls

Would recommend Harmony Basements to anyone who wants finish his/her basement without compromising on the quality!

1 of 1 people found this review helpful.
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Company Response

Hi Hasan, Thank you for choosing Harmony Basements for your basement renovation project, we're very appreciative of the time you took out to relay your experience and we're pleased to hear it was a very satisfactory one!
We're glad to hear that everything was preformed and completed to your utmost satisfaction, it means a lot to hear this from you firsthand. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harmony Basements Corp.

At Harmony Basements, we help you turn your dream basement into a reality. We pride ourselves on working in perfect harmony with our clients to understand their vision and to meet their needs. We are industry leaders with over 20 years experience in providing our clients professionally designed finished basements. We are champions of green building solutions, and leading the way in providing energy-efficient, 100% eco-friendly and mould-free solutions to our valued clients in the GTA and beyond.

All of Our Basements Are:

● Done with building permits and electrical inspections
● Built to last™ with waterproofed and mould-free sustainable Wall boards & engineer vinyl plank floors
● Protected by our transferable lifetime Warranty

Our Free In-Home Consultation Includes:

● Free 3D Render Design (Detailed architectural, electrical and mechanical drawings)
● Free Itemized & Transparent Quote (Detailed scope of work included)
● ⋆⋆⋆NEW⋆⋆⋆ Free Virtual Reality Tour - Immersive 3D Design Experience Found Nowhere Else!
(You can now submerge yourself in the design model we'll create together. You got to see it to believe it...)

⋆⋆⋆ REQUEST YOUR FREE DESIGN CONSULTATION ⋆⋆⋆
Call Today or Click the GET A QUOTE button now

Servicing:
Toronto | Vaughan | Woodbridge | Richmond Hill | Thornhill | Aurora | King City | Kleinburg | Bradford | Markham | Stouffville | Newmarket | Unionville | North York | Etobicoke | Brampton | Bolton | Mississauga | Milton | Oakville | Burlington | Caledon | Brampton | Georgetown | East York | Scarborough | Pickering | Ajax | Whitby | Maple | Nobleton | Oshawa |

CATEGORIES
Basement Renovation
PRODUCTS
We are basement finishing experts and only use waterproofed & mold-free sustainable Wall boards & engineer vinyl plank floors.
SERVICES
Basement Design + Permit + Build - Basement Renovations - Basement Finishing - Basement Remodeling
BRANDS
RenoMark Certified Contractor - Sustainable Mould Proof Board - Engineer Vinyl Plank Floors.
STYLES
Sustainable environmentally friendly & Luxury Basements.
SPECIALITIES
Immersive 3D Design Experience Found Nowhere Else! Our Free Consultations Include: - Free 3D Render Design - Free Detail Itemized & Transparent Quote - NEW: Free Virtual Reality Tour (you can now submerge yourself in the design model we'll create together. You gotta see it to believe it...)
WEBSITE
http://harmonybasements.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
75
LICENSES
All Builders Licenses (electrical, plumbing, etc.)
MEMBERSHIPS
RenoMark - BILD - Ontario Home Builders' Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$39,000 to $300,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
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