We recently had Harmony Basements finish our basement. The initial visit and estimate included the development of a VR model that let us "walk through" the basement and see the design before we committed to anything. After a few discussions, we were very happy with their price.
We were very pleased with the materials used and in our choice of finishes that were included in the quoted price - very little was an "extra" from our original quote. The MgO board, sound proofing, and vinyl flooring used has created a great space for kids to play that has been warm even on the coldest days this winter. We had some very specific things in mind for both materials and finishes, including custom installing Ikea cabinets for storage that look like they are true built-ins. The finished product is exactly what we had in mind!
All of the contractors that come to work on the house were very polite and courteous and did quality work.
While no construction project goes perfectly to plan, we had some issues with timing based on window availability and changes to local bylaws, we generally always knew when contractors were coming and the project was completed in good time.
The post-construction support from Harmony has been fantastic. We had a few minor issues crop up and had the Harmony team was responsive and came back to resolve the issues quickly.
While we would have liked to have more communication through the duration of the project, the end product is great and gets a lot of use every day.
- Company Response
Thank you for your detailed review. As you mentioned we only use the highest quality materials available at the time of the build and yes we don't take shortcuts, we do everything with full permits to meet full building code compliance with your local municipality.
As you also mentioned, other builders don't use R-22 Roxul yet alone remove old fiberglass insulation which can grow mold very easily. That's also why we use steel framing which will not allow mold growth. As far as our floors go they are warm and beautiful as we use luxury vinyl Torlys only, fully water proof and mold free. The extras mentioned were upgrades purchased in our showroom by the time of the material selection.
We have the greatest designers in the industry and our advantage is that you can see & walk through your basement before it's finished with our virtual reality 3D model, we fine tune your design in house so you get exactly what you want.
We are happy you are pleased Byran. And yes you always get what you paid for in a Harmony Basement.
Lawrence Anonychuk | Regional Sales Manager
Harmony Basements Corp .