We were so impressed with Action Home Services from initial contact for a quote to the completion of our project. Shortly after I posted my project as ready to hire on Homestars, John contacted me and we set a time to meet. John made a very good impression. He was on time, understood what we wanted to get done and had great suggestions for things we hadn't thought all the way through. We met with three other contractors and the amount quoted from Action Home Services was comparable and competitive. What I appreciated most though, that really made Action Home Services stand out was the level of detail that was included in their quote. There was absolutely nothing missed on this quote, so I felt confident that I was not missing anything that could significantly add to the overall cost in the end. John is very responsive via phone and email. I had questions along the way and he responded very quickly and updated the quote if necessary.
When the project started, we were blown away by their professionalism. They arrived the evening before they started to drop off their equipment and depending on what was getting done on any of the days they were here (eg: demolition, interlocking, cedar deck, landscaping lighting, sodding, planting, etc.) , there were several people working. I mention this because, in the past we have had work done by contractors with smaller operations and this experience just took it to whole new level! Action Home Services completed our project in less than two weeks. They always arrived on time and were such a hard-working team! Neighbours on our street were also impressed and hired them for a project as well.
Our project manager Renate was wonderful to work with and everyone on the team was so professional and polite. They were so organized and coordinated and genuinely seemed to enjoy their work and working together. It was truly a pleasure to have Action Home Services complete our project. They made us feel valued and I would not hesitate to recommend them to anyone who is looking for a reliable landscaping contractor.
- Company Response
Thank you so much for your detailed review of experience with Action Home Services!