As a first time owner I did a lot of research of water softeners and the different companies and the products (models) that their company offered in this area. I was able to view several other job sites in our neigbourhood and we selected Water Depot. After a water test Bruce offered a number of options and suggestions on what was best for us and our budget. He detailed what he expected to do and the cost. Once booked he arrived on time and did a very professional job. Explained the operation of the system. He left the job site neat and tidy. No surprises on the billing.