We hired Zoom on short notice after another contractor disappeared. If we had more time we would probably not hire him. His attitude throughout was that he was doing us a big favour, and he was borderline rude and curt on the phone. The railing he delivered was not exactly what we ordered but basically with the railing here and two workers ready to install we just decided to get the ordeal over with. On the positive side he completed the railing within two weeks more or less, and he only changed the installation date three times. The two workers that finally showed up were polite and did a quick and clean job that we hope will last. All in all we think there are better and more professional people out there than Zoom railing.