Dealt with this company with regard to repair of carpet in our home. There were multiple issues in scheduling; it is a miracle if someone answers the phone for starters. To top it off appointment times are confirmed and then rescheduled or the installer shows up on another day and time because it is convenient for them with no notice to the customer. Worse yet, the actual work was beyond shoddy and it took outside intervention to have them come back to fix the mess their installer had created.
I found everyone at this company to have an I don't care attitude and when repairs were finally being made, downright rude.
I would never recommend this company for any flooring needs. They showed themselves to be unreliable, and not at all trustworthy. There is tremendous irony in their name. They also represent themselves as Concord Flooring, so avoid them as well.
- Approximate cost of services:
- $300.00
- Any advice to offer fellow homeowners facing a similar project?
- Hire another company.