I contacted BOSS Mechanical on a neighbour's recommendation to have my gas furnace checked over to make sure all was well. (It had been four years.) Since this was not am emergency call I was given an appointment one week out, which suggests -- a good sign -- that the company is kept very busy. The technician, (Colin), arrived within the time window I'd been given. He was extremely polite and friendly and gave the furnace a thorough going over. He let me observe, explaining things as he went along. Basically, everything was working fine, but he cleaned this and that and tested everything. He also checked my air and humidifier filters and recommended I change them more often which I know is sound advice. Altogether, I was impressed by the level of service and was pleasantly surprised that the bill was less than I'd expected. If Colin is a good representation of the level of service BOSS routinely delivers I have no hesitation in heartily recommended this company.
One little suggestion BOSS might like to consider -- something my regular electrician does -- is ask a customer for an email and/or mobile phone in order to send an appointment reminder. Also, if a technician is delayed, as can happen, it provides a convenient way to communicate this to the customer.
- Company Response
Hi Michael, thank you for your time in writing a review. Always great to hear we were able to help out. As for your suggestion we think its a great idea and we will implement it.
From all of is Boss Mechanical Thanks Again!