We hired Murray to repair a leaking ceiling in our bathroom at our cabin. He claimed to have every credential in the world to fix it, he assured us over and over again that he was credible, capable, and responsible. All of which are NOT true. The roof was in poor condition, leaked and needed to be torn out and replaced. Murray cut out (only) half the roof and replaced it. He then put shingles on it. When we seen the repair (he insisted on doing it when we weren't around), light was visible shining through the ceiling, it had leaked water all over my newly painted wall, all over our vanity, and counters down to the floor. We called him and he came and sprayed it with foam. Today, as I sit here, water is pouring through the ceiling as it is raining. We contacted him today (he lives a few doors down), and he became rude, ignorant, and insulting. His excuse is that it is our wall that is making the ceiling leak. But the leak is coming from a huge crack in the wood he used, and is in a completely different area than the initial leak. He was full of attitude and claiming everything had to be repaired and replaced in order to fix the leak, stating it would be thousands to repair. Such repairs are NOT needed at our cabin. I am extremely disappointed because we hired Murray due to the fact that my husband just had back surgery and could not make the repairs himself. Because we have cabins in the same area, and because he assured his work so much, guaranteeing satisfaction, we are now completely jaded and will never ever ever EVER refer REVIVAL Custom Walls & Ceilings Inc.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Revival Custom Walls & Ceilings Inc. has never entered a contract with Jackie from Edmonton. Revival Custom Walls & Ceilings has been operating in Manitoba since February 2015. There has never been a financial transaction received from this individual putting false claims and review all over the internet as Jackie, Jaclyn. This individual is deliberately trying to destroy a companies reputation. Anyone can clearly see from those pictures posted that the individual took a screw driver to the interior of this ceilings to make it look like a horrible job. If you look carefully at previous negative review you can see how she copied some of the information in different words from it. Revival does not do roofing and always has a written contract when doing business. We will be filling a claim with the courts for Libel under the defamation act if these reviews are not removed immediately by Homestars and Jackie.