Zeeco Services Ltd

Heating & Air Conditioning
Barrie ON L4N 5X7
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94%

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Reviews for Zeeco Services Ltd

Average customer rating:
9.5 10 (107 reviews)

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Private User
Private User
1 review Aurora, ON
8/10

Ac

It was great, so far we have no problem, I wish the price were lower

Approximate cost of services:
$1,250.00
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Private User
Private User
Private User reviews Barrie, ON
10/10

Great experience

Great experience, great service. We called them on the long weekend this company offers 24/7 services. He showed up on time, great guy explained me everything. Would recommend this company 100%

Approximate cost of services:
$531.00
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M in Brantford
M in Brantford
1 review Angus, ON
0/10

A.C diagnosting

Aziz the technician charged me 300 for diagnosting. The problem of the A.C why doeant work is the furnace control board. And he price me 1169.
Appointment was 12:30-1:30. Show up at 2:30.
Very rude.
He doesnt want me to watch his work.
I dont recomment
If you use his service, make sure you watch him because he cut some wire shorter.

Approximate cost of services:
$300.00
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Company Response

The customer called Zeeco Services Ltd to diagnose why her AC unit was not working. The customer requested extra time from the technician that she cannot make the 12:30-1:30pm time frame since she was coming from Toronto back to her rental property. As Aziz (the technician) showed up to diagnose the problem with the AC unit, the customer began to video tape the technician during the diagnosing procedure. Aziz told the customer that she can not video tape him and that if she wished to watch, she can but without her phone. This was the point where the customer began to argue with the technician. After the diagnosing procedure, Aziz informed the customer that the AC unit itself was not the problem, and that the problem seemed to be the furnace control board which wasn't sending enough power to the AC unit. The customer asked the price of a replacement furnace control board, which then the technician informed her verbally the estimate cost of the replacement unit was going to be $1169 (including hst... not $11,169). This was an estimate as the customer refused payment of both $120 service call fee and $150 diagnosing fee which comes to $305.10 with HST. The customer told the technician that she already had a furnace maintenance plan from reliance which is why she was hesitant on paying the diagnosing fee even though diagnosing services were already used. At that point, the technician advised her to go with Reliance and contact them directly and not proceed with further services from Zeeco Services Ltd to save money. The customer told the technician that Reliance was an incompetent company and never picks up when she calls. After continued argument over paying the diagnosing fee the customer reluctantly paid for the diagnosing services with Mastercard but only to call back later and demand a refund since she got hold of Reliance who fixed the problem with the wiring of the furnace control board which the Zeeco services technician advised during the diagnosing stage. Lastly when Aziz (the technician) refused to give her a refund over the diagnosing services she used, she started to drop f*** bombs and threatened the technician that she will post negative reviews if the demand for refund was not accepted! 

(Also customer tries to spread misinformation that the technician tried to "cut some wires shorter" which is not the case since the technician only diagnosed the control board and didn't go further with the services as customer refused payment)

Private User
Private User
0 reviews Barrie, ON
10/10

Hot water tank gas line connection

Great service , great technition. Highly recommended . Near and tidy work . Very thorough and pleasant to deal with . Honest family business

Approximate cost of services:
$350.00
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Company Response

Thanks

Upset daughter of elderly parents.
Upset daughter of elderly parents.
1 review Barrie, ON
0/10

Furnace repair

This company installed a new furnace igniter in my senior parents home 5 months ago. It cost $560. Today (with the weather hovering at -13*) the igniter piece broke again. My parents had to call for an emergency repair but they were sure it would be covered under warranty as the original bill claimed.when the technician came he confirmed it was the igniter piece and said it would be covered however labour and the service call was full price- amounting to $350 plus tax. My parents were distraught as they live off a small pension and every dollar counts. I kindly asked the tech if he could provide any discounts as he was literally there only 5 months earlier. He said “you get the part free”. My parents were really upset and he clearly took it personally and said he “didn’t have to install the new part and started packing up his bag. He was going to leave my 87 yr old father in this cold snap with NO HEAT. I asked him to please do the repair and while he did, I looked up their website only to find plastered on their site a “Seniors discount” of 15%!!! I asked him about it and he argued that it was “actually only 10%”. I showed him my phone and he begrudgingly agreed to give us the discount. Then I realized they didn’t get the discount 5 months ago and asked if he could apply it to this invoice. He said “No- we only give the discount if it’s asked for” and that “it’s just a marketing gimmick” for the company to get customers! He said “all businesses do that but it’s not meant to give out to everybody cus they have to make money”! Well as a business owner myself who DOES offer senior discounts and make sure EVERY SENIOR” get it- I was disgusted. This company touts itself as “compassionate, Honest and dependable”... I have never been so offended and I wouldn’t recommend this company to fix a DOG house let alone the home of a loved one. One things for sure- they got their last dollar from MY parents...

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

The customers daughter who wrote the review did not read the first invoice carefully, because it states that there is a 30 day service warranty and a year part warranty. We received the call and our technician came 2 hours later and he checked the invoice and did not charge the part due to the fact that it was within the year warranty.

The senior customers must ask for the discount and state that they're senior for the discount to apply,

The company stands behind their workmanship. Technician explained upfront clearly before he charged.

Regards
Zeeco Services LTD

Private User
Private User
0 reviews Toronto, ON
10/10

Furnace motor replacement

Came in 1.5 hours and had all the necessary parts and installed the new motor without any problems.

Approximate cost of services:
$1,124.35
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Company Response

thank you for reviewing

Private User
Private User
0 reviews Barrie, ON
10/10

Furnace repair

Furnace not blowing hot air- made call and was told they would be at our house in approximately 2hrs and they showed up in even less time! Technician (AZIZ)was polite, very knowledgeable and explained everything to me so I could understand the issue. A new part was required and he had it with him! No need for a second trip- overall experience was excellent!

Approximate cost of services:
$60,000.00
0 of 1 people found this review helpful.
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Company Response

we appreciate you writing us review . thank you

Private User
Private User
1 review Barrie, ON
10/10

Furnace check for bad smell

Ariz came right away when I called. He is a Senior technician. Very professional and thorough. Did multiple checks with the co2 meter inside and outside. Took apart both my furnaces to check airflow etc. There were no problems but while he was here I got him to do a thorough check and clean of my gas fireplace. Very happy with the service. He was there a long time. Would highly recommend.

Approximate cost of services:
$621.00
0 of 1 people found this review helpful.
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Company Response

Thank you for reviewing zeeco services Ltd.

HomeStars in Toronto
HomeStars in Toronto
1 review Barrie, ON
10/10

Fast and Amazing

Our air conditioner broke right before a heat wave right when we moved into our new house. We called in the evening and were told that someone would be by in 45 minutes. Aziz arrived in only 30 minutes and was very professional and informative. He seemed very qualified, fixed our air conditioner and gave us several options. We are so happy to have it fixed.

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for review

Private User
Private User
Private User reviews Toronto, ON
10/10

AC not working

Fast response to my call, made appointment for the same day and were able to diagnose and fix problem quickly.
Saved me a lot of money by replacing the starter first to see if that was the issue, which it was , instead of diving right into an expensive new motor.

Approximate cost of services:
$587.00
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Company Response

Thank you so much for the review, really appreciated

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zeeco Services Ltd

Zeeco Services Ltd. serving in Barrie and surrounding areas. We offer repairs and installations of Furnaces, Air Conditioners, Fireplaces, Water Heaters, Gas Stove & BBQ hookups, new gas connections, major home appliances installations and HVAC equipment
Our technicians are Licensed, insured, certified and experienced professionals. We offer personalized friendly professional services to your satisfaction.
We stand behind the "Name of Trust and Excellence".

CATEGORIES
Heating & Air Conditioning
SERVICES
Repairs & Installation services of Heating & Air Conditioners
SPECIALITIES
Residential Heating & Air Conditioner
WEBSITE
http://www.zeecoservices.com
LICENSES
Gas Technician G2, Air Condition 313, Electrician 309A, Appliance Technician
MEMBERSHIPS
Ontario College of Trades and TSSA (Technical Standard & Safety Authority)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.