The guys were just great. Consumers throw around words like "friendly" and "personable," but the fellows were definitely all that, and then some. They listened to my concerns, answered my questions, did a terrific job for a reasonable rate and pointed out a few (window) issues which would need my attention at some point. They didn't trample my flowers (bonus points for that) or even bend a single leaf. I also appreciated (more to the point, my flowers appreciated) the use of non-toxic solutions used to clean the windows.
They used safe work practises! I like people who value themselves enough to take those precautions.