Everything was great when our process first started - 16 MONTHS ago. We are building in a brand new development phase, therefore everything had to be completed - down to the road being built. We were initially quoted 12-14 months for a build time, which was reasonable and to be honest we figured it could take a little longer knowing when you are working with the city for roadwork there can be delays (which there absolutely was). Once this was completed, we now moved into what is a never-ending re-occurrence of issues. We have gone through THREE different Area Managers, to which have either quit or been fired along the way, have received 0 response to most of our inquiries, and have even been told "if you do not sign these addendum's within 24 hours we will bump your choices to which you have already selected and signed off on through the supplier down to standard" - oh and for this circumstance, it was the area managers fault - the addendum was signed 3 months prior - yet she felt it was appropriate to approach us with hostility?

Going through the process has been nothing but a pain. We were originally quoted to be moving into our house in April, and now the "can't provide a move in date, but November would be feasible". HOW does a company run a business without being able to tell you what stage they are in?

When we questioned why Pacesetter homes (which we framed long after ours) are now moving into their final stages of development. We were given the excuses of "Pacesetter does not build their homes to the standard Marcson does" (we live 1 minute down the street and drive by the site everyday, its the SAME CONTRACTORS working for Marcson and Pacesetter), and "the weather for the last few weeks with rain and wind has delayed siding" - there has been no movement on our house since MAY. You mean to tell me 3 months of "bad weather" in the summer is halting the production of my house yet Pacesetter can keep working?

On top of all of this, we had recommended to friends of ours to build in the area, as we wanted to be close to them - and despite our issues we referred Marcson. Needless to say, their initial process did not go well either. It took them 3 months to even sign off on a house, as the area manager "didn't understand" what they were asking for each time they met.

My question is - how long can you run a company with excuses and false information before you go out of business? 19 months (that is if there are no additional delays - I'm not holding my breath) for building a skinny model home with very little adjustments to the build in my opinion is absolutely atrocious, and I will NEVER recommend or build with Marcson again.

Semi custom home built in Langdale community in Edmonton, AB. The blueprint stage took way too long in my opinion (out of Marcson control) but once the plans were complete the project took off. Ola and Jason made this project worthy of recommending Marcson to friends and family.

Ola and her team at Marcson have been great to deal with. Look forward to getting our keys next week

We purchased a Marcson home after looking at over twenty other builders. Ola, our sales coordinator was highly responsive to our needs, she lived up to all promised and she was flexible in working around our busy schedules as two working professionals.

In comparison to the numerous other spec homes we looked at, the Marscon homes were finished to his highest specification. Having purchased three other new homes previously, Marcson stand out in the post-possession phase. Within the first two weeks we warranty representative arranged for all necessary trades to come in and address and identified deficiencies.

Lastly, I believe that the Marcson designers did and excellent job in maximizing the use of space. We are in the "down-sizing" phase of our lives and our new, but smaller home feels more spacious than our large walkout home, because of the efficient use of space.

We take possession in a week so I will see the final product then but overall it has been a great experience.

My wife and I had been looking at Marcson homes for a year and we were finally ready, we went to the show home in Allard there we met with Malik. Initially we wer looking at a few different places but after telling Malik what we liked and wanted he recommended the perfect place for us, the service we have received so far has been fantastic and I would definitely recommend Marcson and Malik to anyone looking to build

We have received very good customer service and advise from Irum. She had only showed us practical, caring and honest assistance throughout the whole process. Marcson is a very decent and reputable home builder to deal with. Very satisfied and thankful for our new home.

My husband and I began the process of purchasing/building our first home in 2016. We spoke with several builders, most of which ended up leaving us feeling frustrated or disheartened. Fortunately, we walked into a Marcson Homes show home in Sherwood Park and felt like our wants and needs mattered. During that visit, we were shown a floor plan we LOVED, and ended up signing the papers right away. Throughout the building process our new home specialist, Ola, was a pleasure to work with. She kept us informed and updated every step of the way. Any concerns we had were addressed promptly, and with a positive attitude. She definitely made the experience an enjoyable one. Our home was completed in May 2017, and we couldn’t be happier. We would absolutely choose Marcson Homes again.

Excellent service, accomodating and very welcoming especially Irum Khan and Dakota. They’re very nice and they explain well in regards with the details of every stage of the construction of our house. Highly recommended. Thank you.

First time with Marcson home. We are still in the blue print stage, So far we have received positive experiences with Marcson homes. Irum is very patient and responsive to our requests. We are very exciting about the new house and I would recommend Marcson to my friends and family