I got caught by one of the oldest tricks in the book.
First the good news - the day-of team was prompt, courteous and worked exceptionally hard to get my family - and our considerable amount of stuff - moved to a new location about 5 km away.
HOWEVER - I am extremely disappointed in the estimate process and the overall cost and value from Real Estate Movers (Victor Rush did the quote).
The final time and bill WAS 50% ABOVE QUOTE. I had selected this group over a large national firm based on the estimated cost and complexity, as well as a sense that they were up to the job in terms of equipment and team.
The final bill was almost exactly the same as the larger firm - and it came at the cost of an exhausted team and incomplete job. The estimated 8 to 10 hours turned into 14.5 hours on move day - and I also had a 50% overrun on the packing service I hired from them, admittedly I did push the scope on that part and they wrapped furniture etc as part of the packing day.
I can't fault the day-of team. Their management (Victor) hung them out with too few people on the move, and left me with heavy lifting to do to finish the job - the reason I hire movers in the first place!
If you considerthem, add 50% to the quote as you compare against other firms to ensure you get a fair look at the value you will receive from this company. I will stick to the national teams from now on, I guess.