Air Point Heating And Cooling Inc

Heating & Air Conditioning
Vaughan ON L4K
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Heating & Air Conditioning
Air Point Heating And Cooling Inc
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99%

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Reviews for Air Point Heating And Cooling Inc

Average customer rating:
10 10 (355 reviews)

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Vlad in Maple
Vlad in Maple
2 reviews Vaughan, ON
10/10

New furnace installation

Trust me - it is not much fun to stay without a furnace in January. I was referred to AirPoint by the friend of mine. Talked by phone to the sales rep who sound very professional and knowledgeable. He came to my place and gave me an estimation.
The way the project was completed is simply unbelievable. The installers came EXACTLY at 8 am (as was promised - by the minute), completed the job within promised period of time, cleaned after themselves (when I came after the work and went to check up my new furnace I couldn't guess someone worked there).
What can I tell - it was one of the best installation experiences ever for me. 5 stars all the way.

Approximate cost of services:
$4,200.00
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Company Response

Thank you Vlad for taking the time out of your day to share your experience with our company! Timing is very important for us, and we emphasize always being on time and getting the job done as promised. This is a big thing not only for us but our customers who we work hard for to ensure their peace of mind. We are happy to hear we have provided you with an installation experience you are satisfied with. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Ting in Toronto
Ting in Toronto
2 reviews Toronto, ON
10/10

furnace service

I had a issue with my furnace as it was power cycling, and throwing a 31 code. Had a HVAC tech look at the previously, and he advised to replace the whole furnace. Not satisfied with this answer, I googled up Air Point , called and Oleg came to my home within the hour. He was able to quickly diagnose the issue, fix it and stayed behind until the unit was confirmed to be working. In the end, the fee was exactly what he quoted over the phone, even though it took around 2 hours. I am very impressed with Air Point/Oleg's prompt service, honesty and professionalism - thank you! Highly recommend Air Point for your next HVAC needs

Approximate cost of services:
$90.00
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Company Response

Thank you Ting for taking the time to share your experience with our company. Usually when there is an issue such as power cycling it can be diagnosed and resolved. As a company of integrity, we are always honest with our customers because we truly care. Providing prompt services and being professional are some of the factors we highly value in our company. We are glad we were able to meet your expectations and provide you with quality services. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

jacob8802
jacob8802
1 review Toronto, ON
10/10

Furnace Replacement

Oleg and the team at Air Point were very professional and did a furnace replacement at my home on new years eve to make sure my house was nice and warm for the new year. Thank you guys very much!

Approximate cost of services:
$3,800.00
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Company Response

Thank you Jacob for such a kind review. We are happy to hear your home was warm and cozy for New Years. Thank you for choosing Air Point and we look forward to servicing your future HVAC needs!

Alex
Alex
2 reviews Brampton, ON
10/10

Furnace repair

Real 24/7 service. The call was placed Sunday at 4:00am, December 30. The furnace was not working. The defective component was replaced and the problem was fixed within hours from the first call. Very pleased.

Approximate cost of services:
$500.00
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Company Response

Thank you Alex for taking the time to write this kind review and recommendation for our company. We strive to provide quick and efficient services to each and every one of our customers as we value your time. Our team of professionals know how to tackle a wide array of problems from diagnosing deficiencies to recommending the best possible solutions. We are glad to hear that within a few hours we were able to fix the defective component and get your furnace up and running. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs

Zoran in Etobicoke
Zoran in Etobicoke
4 reviews Toronto, ON
10/10

New Furnace Install on Christmas Day

It’s probably one of the most unfortunate events that can happen for a homeowner in winter to have the major furnace malfunction on holidays and especially on the Christmas Day. That’s what happened to us when we noticed at about 6pm on the Christmas Day that no warm air is coming from the vents. Thanks to Oleg, Vadim, Gregory and Alex who worked on the Christmas Day, we had a new furnace installed and working the very next day. The heater exchanger was cracked and repairing was not an option as the furnace was old. Gregory came sharp at 8am, discussed different options and provided an estimate. They have already all installers booked for that day; however, seeing our small baby Gregory was able to adjust the schedule and have Vadim and Alex come in the afternoon. Vadim consulted us during the installation, protected floors and left everything clean. Our water heater is close to the furnace, so Vadim noticed cracks on the water heater vent and sealed them with no additional charge. I can highly recommend Air Point not only for their professionalism, proactiveness, and quality of work but also for their compassion adjusting their schedule and work on a holiday to help our home with a small baby warm again.

Approximate cost of services:
$4,700.00
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Company Response

Thank you Zoran for taking the time to leave a review and recommendation for our company. It truly is a difficult situation to be in, especially during the holidays and we dearly understand our customers for that. We strive to ensure that throughout the year our customers can count on us to be there for any emergencies or unforeseen events. Even on holidays such as Christmas Day, we work hard to ensure that our customers can enjoy their holidays with a peace of mind. Along with getting the job done efficiently and quickly, we take the time to discuss options with our customers and provide our personal recommendation based on their specific needs. Our team works conjointly as a unit to ensure that the installation goes smoothly and that we can meet your expectations. We appreciate you putting the trust in our company to provide you with the quality that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

james
james
1 review Toronto, ON
10/10

Furnace and Waterheater Install

Disappointingly, my 13yrs old Carrier furnace decided to stop working overnight this Dec after I had booked a service call just the day before. But the appointment wasn't for another week so I needed to get it looked at FAST. Found Air Point on Google and Homestars review and decided to call them at 7am. Oleg picked up right away and got me a quote to replace the inducer motor. The motor itself would have costed $1600 after tax and install, so I opted to replace the entire unit while the energy rebates were still available, not to mention another 10 yrs of warranty and piece of mind. While at it, I had them installed a brand new tankless waterheater that I've been wanting to replace the old rental from Enbridge, and take full benefit of the available rebates. Oleg arranged everything on the same day and the crew showed up on time, did a super clean install, and cleaned up after they were done. Got heat back in less than 12hrs! Highly recommended!!!

Approximate cost of services:
$9,200.00
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Company Response

Thank you James for taking the time to share your experience with our company. As soon as we received your call, we knew from the get go what our next steps were together. After diagnosing the furnace’s problem and assessing it’s performance, a new inducer motor was a possible option to extend it’s life. However, with the great rebates available and considering the furnace’s current state, we believe you chose the best option. It is our job to ensure that our customers receive the best deals and rebates throughout the year. We are happy to hear that you are satisfied with your purchase and we truly believe you recieved the highest value with your replacement. Thank you for placing your confidence in us to provide you with the highest level of service and we look forward to servicing all of your future HVAC needs!

Shane in Toronto
Shane in Toronto
1 review Toronto, ON
10/10

Prompt Furnace Replacement

My 12-year old Carrier gas furnace stopped working on a Saturday. Oleg came to my home about 30min after the call and answered all my questions in detail. We decided to get a new furnace. About 1 hour later Vadym and Alex came and installed a new furnace and pipe in about 5 hours. Just like that, the house was warm again after 6 hours. They even patched my poorly installed ducts. Thank you guys so much! Very professional and courteous. Highly recommended!

Approximate cost of services:
$4,700.00
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Company Response

Thank you Shane for taking the time to share your experience with our company. A component of what makes our services top quality in the industry is our high level speed of service while performing the installation at the highest competitive standard. We like to take part in helping to ensure that our customers pick the best possible option suited for their needs. Once that is accomplished, we focus on creating a schedule built around our customer's agenda to provide hasty and efficient results. Our company then ensures that consistency of quality performance is achieved by ensuring each and every one of our highly trained technicians applies our rigorous metrics and guidelines during each installation process. We believe you have chosen the best option to complement your new and improved home system and look forward to helping you implement any further additions in the future. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Inna S from Thornhill
Inna S from Thornhill
5 reviews Vaughan, ON
10/10

new furnace

We initially had a technician from a different HVAC company come by our house to do a tune up on our furnace and he discovered that due to a crack in the heat exchanger the furnace had to be shut down immediately and replaced. This took place in early December on a Saturday and the company doing the inspection was not available until Monday.

We got Oleg’s contact details from a friend and called him late afternoon. Oleg came by our house within one hour, did not charge for the visit and very clearly explained to us all the available options and pricing. We felt very comfortable talking to Oleg as he was highly professional, knowledgeable, and very transparent in the way he explained things. Oleg’s team came back the next day, on Sunday, at 8am to perform the install. Installation team took the time to answer all our questions, they were very polite and left the work area very clean. We are extremely happy with the service.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this kind review and recommendation for our company. When it comes to tackling and dealing with emergenciesin a fast and decisive manner, our company is highly experienced in this manner. Over the past decade our team of professionals have learned to not only be efficient in resolving such problems but also putting high emphasis on ensuring the quality of the performance is up to par. Our main priority in terms of customer visits is to understand the customer’s concerns and preferences as well as provide the best options to meet their needs. We are glad Oleg was able to do just that and was clear in explaining options and pricing. After our team helps our customers pick the best option, it is part of our job to work around your schedule to ensure we can provide a timely and efficient installation. Please let us know if you have any questions or concerns in the future. Thank you for choosing Air Point and we look forward to servicing your future HVAC needs!

CS in Woodbridge
CS in Woodbridge
11 reviews , ON
10/10

Very Pleased With Professional Service

We found this company in Homestars due to their great rating, and they did not disappoint. Oleg came to our home when he said he would, he reviewed our needs for a new furnace and upgraded A/C and he clearly answered all our many questions. At no time did we feel we were pressured or oversold anything we didn't want or need. We felt very comfortable dealing with Oleg, and his team did a great job installing a new furnace with a tight fitting humidifier and a larger A/C unit. In addition, Oleg's office filled out all the paperwork for any rebates we were entitled too and they came through as promised. Looking forward to dealing with Oleg and his team for our future HVAC needs.

Approximate cost of services:
$9,600.00
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Company Response

Thank you for your kind review. Our company works as a team that is determined to ensure each and every one of our customers are satisfied. Every member of our extensive team of professionals are involved in the process of each customer installation, allowing us to work as a unit to complete the job with quality. From the installation to the paperwork, we work simultaneously in order to ensure that our customers have a peace of mind and that the job process is efficient. We are glad to hear that Oleg was able to provide you with a great deal that suited your needs and that you are satisfied with our team’s performance. If you ever have any questions or concerns please don’t hesitate to contact us. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Ratech Electronics in Vaughan
Ratech Electronics in Vaughan
1 review Vaughan, ON
10/10

Excellent service

We have been using Air Point for a few years now for service calls on our roof top unit at work. Recently we realized that we needed to replace the unit as the repairs were starting to out way the cost of a new unit due to it's age. Oleg was fantastic in providing a quote and working with us on finding the right unit within our budget. The unit was installed within 2 days and everything was done in a timely and professional manner. I would highly recommend Air point as they are always quick to come when you call and very personable to deal with. There are not many companies that you can rely on and being in business we need a company who can service quickly and that is why we use Air Point!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to share this kind review and recommendation of our company. With proper care and maintenance, roof top units have a lengthy product life and can retain their quality for years. Due to the proper maintenance and care provided that your rooftop unit has received over the years, it was quite an impressive run! We are happy to hear that you were satisfied with our installation of your new unit. With the extensive care and knowledge that plays a role in rooftop installations, we are confident in our ability of ensuring each unique project is performed to top quality. We appreciate your loyalty to our company and we strive to ensure that our dear customers receive the best quality on the market. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Point Heating And Cooling Inc

Air Point, Toronto heating & cooling company is proud to be serving residential and commercial customers all over the Ontario area. We have years of experience and a flawless reputation. We are here to help you with your air conditioning and heating needs. Our experts are prepared to help you with the sale, service, and installation of the ideal comfort system for your home or business. Air Point heating & cooling experts offer the latest products to keep your home or office as efficient and environmentally friendly as possible.

Indoor comfort for your home or business is a significant part of your daily life. From heating to cooling, humidification to air purification systems and servicing your equipment, selecting the right company is just as important as choosing the right equipment.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Fireplaces, Water Heaters, Tankless, Air Quality, Ductwork and Controllers
SERVICES
Air Conditioning Installation, Air Conditioning Repair, Air Conditioning Replacement, Heating System Installation, Heating System Repair, Heating System Replacement, Furnace maintenance, Furnace installation Custom Ductwork
BRANDS
Carrier, American Standard, Mitsubishi, York, Goodman, Continental, Napoleon, Noritz, Navian, GSW, Vanee
SPECIALITIES
Get a free humidifier with installation of any Furnace and Air Conditioner together Get free thermostat with the installation of any Furnace or Air Conditioner Get 10 years parts free and up to 10 years labor extended warranty from manufacturers. Call us for details. Install new Furnace and get first maintenance for free Install high efficiency equipment and get up to 2000$ in rebates
WEBSITE
http://airpoint.ca/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
24
PAYMENT METHOD
Visa, MasterCard, Cheque, e-transfer, cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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