I have to say honestly the whole system replacement job done by Oleg and his team is just excellent and beyond expectation. Me and my wife are so happy. thank you Oleg and your guys. I am lucky to have experienced their impressive service and would definitely recommend Air Point if you need as well the competitive pricing and worry free (even hand free) service:
1. Oleg is very helpful in offering the best optimization for our home heating & cooling system with his expertise.
2. When his team came for the installation, they were punctuate and well informed of our special modification as agreed with Oleg.
3. Those guys work hard in a professional way with nice workmanship, and are very knowledgeable to answer your questions. They keep collecting garbages in the big carton box and when they left, it looks like nothing had happened.
4. Oleg came personally two times during the installation making sure we are happy and tested the system to let us feel the Comfort immediately.
5. I am impressed of Oleg's executive ability. Whatever reminder or minor modification was mentioned, it happened exactly as it was said or written. Wonderful.
Our family is 100% satisfied with the job Oleg and his team had done and loves this truly reliable business style that is to our full satisfaction. Great!
- Approximate cost of services:
- $10.00
- Company Response
Thank you, Pollyxiong, for sharing your experience with us and we are so pleased to hear that we have exceeded your expectations! Your satisfaction is very important to us and so is your peace of mind, which we believe is sometimes the greatest customer experience! One of the ways that we ensure a customer's peace of mind is by keeping them informed, aware and involved throughout the process. It is essential that we provide our customers with the guidance required to ensure that they can confidently choose the solution that is the best fit for their needs. Therefore, before any decisions are made, we thoroughly educate our customers on the products we offer and their underlying benefits. During the installation, our goal is to create a clear vision for customers by explaining each step that will be taken by the technicians throughout the installation. We pay particular attention to customer satisfaction and subsequently, we work hard to ensure that our customers can be confident in our services. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!
-Oleg and Company