Supreme Energy Home Services

Heating & Air Conditioning
Ottawa ON K1J 8G7
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HomeStars
Heating & Air Conditioning
Supreme Energy Home Services
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78%

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Reviews by rating (past 12 months)

Reviews for Supreme Energy Home Services

Average customer rating:
8.9 10 (32 reviews)

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Joe in Simcoe
Joe in Simcoe
1 review Simcoe, ON
0/10

Total Flop

sales man was not truethfull , re baits all rejected , charged for maintenance plan that never happened and was told they would not return my money , instillation was wrong in so many ways that when I got a repair crew to come to fix it ( I had to get a third party to do this because they finally admitted to not having anybody in my area ) they just shook their heads at how the whole thing was installed. I had purchased a tankless water heater and a ductless AC/heater system. Water heater was installed so low on the wall it needed a pump attached to pump the drainage water up into my laundry tub ( they tried to charge me extra for this even after it was installed months after the heater was installed ) while waiting for that pump they ran a hose across my laundry room floor to a drain. They mounted the AC unit onto concrete blocks they found in my back yard instead of a metal frame ( installed at my cost by second repair crew ) . The sales man ( who they said no longer worked for them when I called to complain ) said the inside units could be put wherever we desired them , but this was false because they had to mount it close to the bathroom so they could drill a hole through my wall to attach the drain hose to my sink's drain pipe. The only problem with the product was it developed a leak in the AC that the parts only was covered by the warranty , so I had to pay for labor and $600 of coolant , that is not right. They never answer their phones anymore because they don't want to deal with me . They said they tried to send me a $500 dollar check in the mail ( to make me happy )last year but it never arrived and I tried to call them to set up an e-transfer but they refuse to return my calls. This are just some of the problems so please STAY AWAY FROM THIS COMPANY

Approximate cost of services:
$15,000.00
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Joy
Joy
0 reviews Athens, ON
9/10

Furnace

I m paying for a furnace that works well. I will never need another furnace after this one it's just beryond all expectations we as a family required thanks Joy

Approximate cost of services:
$9,000.00
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David in Sudbury
David in Sudbury
1 review Sudbury, ON
0/10

They don't work here!

I had a salesperson from supreme energy come to my house and sell me on a new ac system for my home. It worked for 1 month and then stopped. It has been 2 years since that happened and I can not get them to repair it as they contracted out to a third party to install it in my ac! SE informed me that it is the contractors I need to contact to fix it, so I asked for their contact information and SE said they did not have it anymore... So I asked for their names and again I was told they did not have it anymore! Long story short, SE is a company I would not let near my town let alone in my house. If they come to your door, ask them to sign bill C 59 and keep the copy for yourself.

Approximate cost of services:
$10,000.00
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anareyes1325
anareyes1325
1 review Winchester, ON
10/10

Inverter

Put in place quickly and easily with minimal mess, friendly and curtious technicians with no waste of time great job

Approximate cost of services:
$10,500.00
1 of 2 people found this review helpful.
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Company Response

thank you for your review

Jay
Jay
1 review Ottawa, ON
10/10

Hot water tank

Reliable technicians installed a new furnace at a competitive price. Supreme Eneegy was able to provide a financing plans which met my needs and a good warranty program. Sales people were knowledgeable and did not push for extras and offered various furnace options with competitive pricing. Overall good experience.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
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Company Response

thank you for support!

dominican.ottawa
dominican.ottawa
1 review Ottawa, ON
10/10

Furnace

I’m writing this review because the technicians that did the installation l, were nothing short of amazing. Costica was polite and left our basement cleaner then he got there. We installed this 2 months ago and we got our rebate just the other day. They did exactly what they promised they would do

Approximate cost of services:
$8,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your business! we look forward to working with you in the future. We love our technicians too, the whole team and great customers like you is really what makes our company work. Thanks again .

rita.kassis
rita.kassis
1 review Ottawa, ON
10/10

Furnace installation

Sales person very knowledgeable and professional. Provided excellent service from closing the sale to the installation.

Approximate cost of services:
$5,800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your business! we look forward to working with you in the future.

ziba
ziba
1 review Ottawa, ON
10/10

Furnace and AC upgraded

I upgraded my old furnace and AC using Supreme Energy and I couldn't be happier with the result. Their price beat all the competitors and the installers did a very clean and professional job. Supreme Energy also provided prompt service after anytime we called, even on Christmas day!

Approximate cost of services:
$15,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review. We look forward to working with you in the future.

thechinesechicken1
thechinesechicken1
1 review Ottawa, ON
10/10

New furnace and air conditioner

Was able to get a new furnace and air conditioner for our house and with all rebates and savings on energy consumption that Supreme Energy made available to me, Im actually saving money each month and I have brand new equipment. Very easy to deal with. Highly recommend them!

Approximate cost of services:
$50.00
0 of 1 people found this review helpful.
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Company Response

We are happy to add you to our list of satisfied customers.

rabihkassis
rabihkassis
1 review Ottawa, ON
10/10

installation of an air condition

I was very and satisfied and happy with work suprême energy did. First the sales Person was very clear and very Professional. He explained clearly everything i needed and what fits best for my home. As for the installation part they were on time and vert clean i highly reccomend this Company.

Approximate cost of services:
$5,800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your Review. it was a pleasure servicing your home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Supreme Energy Home Services

Full Service HEATING & COOLING business servicing the Greater Calgary area (including Cochrane, Airdrie, Strathmore and Okotoks) We specialize in High Efficiency Furnaces, Air Conditioners, Hot Water Tanks, Tankless Water Heaters, as well as water purification and softening systems. *** Everyone always talks about quality, we have just been doing ...
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