Purchased a new furnace, a new hot water tank and a new A/C unit for my home in Rockland from Supreme Energy, installed on 1 June 2018. Salesman informed me of the $2750.00 of rebates I would get with the purchase of these items. So far I have received a $400 rebate directly from Supreme Energy. Was told that an Energy Audit was required for the other rebates so I scheduled an audit which was carried out by The Home Inspectors Group/Ridge Energy on the 18th of July 2018. The inspector then informed me that only the furnace would qualify for a rebate if another item did qualify, but no other item qualifies. I therefore paid very good money for the replacement of Natural Gas Furnace and Hot Water Tank, and A/C unit where I was led by the salesman to believe that I would receive $2750.00 in rebates which is by far not the case.
- Company Response
Thank you for taking the time to provide your feedback and I'm glad to hear that you received a $400.00 rebate directly from Supreme Energy.
As I assume you are aware, we are not responsible for the evaluation of a home energy audit.
If you would like to discuss this further, please contact us at 1.800.810.0019 or you may contact me directly at the number provided below.
I look forward to your call.
Supreme Energy Home Services