The Irish Plumber

Plumbing
Ottawa ON K1Z 7Y5
Write a Review
Write a Review
HomeStars  >  Plumbing in Ottawa  >  The Irish Plumber
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Irish Plumber

Average customer rating:
9.4 10 (30 reviews)

Sort by

Tough job in Ottawa
Tough job in Ottawa
1 review Ottawa, ON
10/10

New plumbing in an old home

We live in a duplex. The plumbing stack is shared between the 2 homes. Michael and his team, over a 2 day period, replaced the plumbing stack as well as replaced the old cast iron piping. Respectful our space and cleaned up as they went along. Both families on either side of the duplex have been pleased with the results.

Was this review helpful?
Joy in Ottawa
Joy in Ottawa
1 review Ottawa, ON
10/10

Friendly Service

I would definitely recommend using Michel for any of your plumbing needs. He is very professional and explained exactly what needed to be done. He will be on my on my who to call list.

Was this review helpful?
Irish customer in Ottawa
Irish customer in Ottawa
1 review Ottawa, ON
1/10

Toilet wax ring replacement

I called on Saturday morning saying I needed wax ring on toilet replaced.
Was told that it would be much cheaper if I could wait until after weekend,I agreed and was told they would call back when they checked availability.
No call from them but guy appeared Monday morning.
I was suffering from flu and just wanted job done.
Found the cost exorbitant and would never use them again.

0 of 1 people found this review helpful.
Was this review helpful?
Christine in Ottawa in Ottawa
Christine in Ottawa in Ottawa
1 review Ottawa, ON
1/10

sewage drain backed up to my kitchen sink - paid for an incomplete job

Mike and David from The Irish Plumber in Kanata came to my house to fix a sewer drain clog. Dave spent 3 hours then Mike joined him for another hour and a half but couldn't fix the problem. I was charged $1385 for an incomplete job. Mike then gave me a second quote of $1600 to cut the basement and replace the pipe. I called for a second opinion from my friend who is a construction worker. He rented a machine that cost $85 and fixed the problem within an hour. Lesson learned: do your home work before calling a plumber!

Was this review helpful?
Company Response

Hi Christine

Iam sorry if you think that you were misled but we clearly showed you with our drain camera that you had a sag in your building drain under the basement slab .

We cleared the blockage showed you that the pipe was clear except for a 25 ft section that had standing water in it even after we cleared the blockage.
When the camera goes into water then comes out and there is no clear blockage that means you have an issue with the pipe that is not sloped properly .

You wasted your friends time and another $85 , he did not fix anything because the drain was already cleared by us .

Your drain will block again in a couple of months and then maybe you will realise what we were talkin about .

jjkj
jjkj
3 reviews Ottawa, ON
10/10

Leaking water meter connection and corroded cast iron waste stack.

I called several local plumbers re problems listed in review title. Messages left but NO call backs. Found Irish Plumber on-line and decided to give them a try(based on excellent reviews).I phoned @ 1 PM and a human being (Michael) answered the phone. He said he could possibly come that afternoon and would get back to me after checking his schedule. He contacted me an hour later saying he was on his way and arrived at 3 PM. Job was completed by 5:30 PM. Work was well done. Site clean-up excellent. I would absolutely recommend this company to others!

Was this review helpful?
Company Response

Thank you very much for your kind words, even though we are very busy this time of year we try our best to accommodate any and all emergency calls same day because we know how much damage can be caused in a short space of time if the issue is not dealt with immediately.

Thanks again for your review

Kim in Ottawa
Kim in Ottawa
2 reviews Ottawa, ON
10/10

Plumbing And pipe replacement

Mike and David did a great job at my house. They scoped out the cast iron, identified many issues, and did a huge replacement. Very good job, neat and tidy, courteous and fairly priced. I would highly recommend this company and would use them again.

Was this review helpful?
Company Response

Thank you Kim and Jamie
For your wonderful review

Irish Wheatens in Ottawa
Irish Wheatens in Ottawa
1 review Ottawa, ON
10/10

Bathroom

"To start, I loved the name : "The Irish Plumber" . It was original , obviously some thought went into it!
Then came stellar, same day service.
Michael was personable, & professional,
with attention to detail & clean up!
The bonus? His accent made me want to visit Ireland!

Was this review helpful?
Company Response

Thank you very much Nancy for your great review you have a lovely home, we are glad we could help out with your plumbing issue .

pmartin45 in Ottawa
pmartin45 in Ottawa
1 review Ottawa, ON
10/10

Leaky faucet

The Irish Plumber was great, he came very quickly after we called for a quote and was communicative through the process as we waited for the part to be stocked. He was on time, was very thorough in his assessment at trying to diagnose our issue and was able to solve it quickly and painlessly.

He's a great guy to talk with also!

Was this review helpful?
Jill, Louise & Luke  in Ottawa
Jill, Louise & Luke in Ottawa
1 review Ottawa, ON
10/10

Multiple home plumbing upgrades.

We were extremely pleased with the numerous plumbing jobs The Irish Plumber did for us, and would definitely recommend Michael to friends and family. He was efficient, completed all work in a timely manner. Throughly cleaned up afterwards. He was here when he said he would be and provided us with accurate quotes. A pleasure to do business with.

Was this review helpful?
Company Response

Thank you very much guys
Good luck with your new home
We look forward to doing business with you in the future.

Paul
Paul
5 reviews Ottawa, ON
10/10

Bathtub leak repair

Mike from The Irish Plumber is a pro and fixed my leaking bathtub very quickly and the work performed was top notch. I am very happy with the professional service received and it was refreshing to see that there are still companies out there like The Irish Plumber who care about customer service. I recommend calling The Irish Plumber whenever you have any plumbing issues or even need any home improvements.. such as plumbing for a wet bar :)

Was this review helpful?
Company Response

Thank you Paul we really appreciate the time you took to write a review it helps our business grow and move in the wright direction .

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Irish Plumber

The Irish Plumber is a complete residential and commercial plumbing company based in Ottawa . Our aim is to provide quality plumbing services great customer service and competitive rates. Some of the services we provide but not limited to are New builds Renovations Building drain and cast Iron piping replacements ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.