Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Roofing
Accountable Roofing Services Ltd
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99%

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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (140 reviews)

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Wendy in Surrey
Wendy in Surrey
2 reviews Langley Township, BC
10/10

Roof Replacement

We called Derek last November re 2 leaks in our roof. He repaired them in the rain that day, checked out the roof and found several defects that could result in more leaks. We decided on a roof replacement to be done in better weather. Derek and his crew replaced our roof this week. We cannot say enough about his professionalism,integrity, work ethic and attention to detail. We know it has been done correctly and are very happy.

Approximate cost of services:
$24,000.00
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Company Response

IT's was a please meeting both you and Sheldon and what a beautiful place you have.

I must say you keep so beautiful and so well upkeeped.

I do remember reroofing both your neighbors roofs.

You guys had a tree fall on new addition and we repaired it for you.

Five years later I received a call regarding a leak on the the older part of the house and I repaired it for you..

As you mentioned leaks pop up in other locations on the older roof and at that point we decided it was time to replace all the older roof with new.

At that time we also found some black mold in the attic replacing it at that time would be best.

We're so glad your happy with service you received and the finished project.

Thank you for being such great customers, Derek and crew

Michael
Michael
1 review Burnaby, BC
10/10

Identify multiple leaks on the roof and repaired

Professional, honest, punctual.
What more can you ask for such an awesome guy!!!
Thank you so so so much Derek. My sister and her family were extremely happy with your service.

Approximate cost of services:
$2,500.00
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Company Response

Hi Michael,

What a pleasure it was to help both you and your sister with your roofing needs.
I do really appreciate you both for hiring Accountable Roofing.
Always around in the future should you require our services again.
Thank you very much for taking the time to write and post your review for us.

Derek owner

HAYAT
HAYAT
3 reviews Surrey, BC
10/10

Fixed roofing deficiencies left by Contractor Fraserview Roofing Company

In 2022, Fraserview Roofing installed new shingles on the entire roof, but they left a lot of flaws and incompletions. In spite of many phone conversations and promises to fix deficiencies, Fraserview Roofing did not do anything. Finally in April 23, I hired Accountable Roofing Services to inspect the roof and fix it. They took pictures of all previously done shoddy work, showed me pictures, quoted me a price and then fixed the flaws and shortcoming, and then showed me the pictures of the completed work.

Approximate cost of services:
$1,260.00
1 of 1 people found this review helpful.
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Company Response

Hi Shannon,
We appreciate your review and the time you took out of your day to post it.
We are so pleased that your happy with the service you received.
I'll never understand why some companies insist on this type of workmanship when their customers are putting their trust in having their roofing projects done right.
Never the less we're are happy to come and do an inspection on recent installations and correct any deficiencies.
Thanks again for your review we do really appreciate it.

Derek Moyes owner

Dawna Chester from Langley
Dawna Chester from Langley
1 review Langley City, BC
10/10

Roof

I am so pleased with this company. Dereks honesty and professionalism was above and beyond. I would highly recommend his company for your roofing needs.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Dawna, Thank You very much for taking time to write your review.
Honesty and professionalism as you mentioned are two very important words to describe our company here at Accountable Roofing Services.
In this ever changing world we live in, these two very important traits are what you can expect when your working with our company, that you can expect not to change.

Thank you again Dawna for your review, Derek owner

Private User
Private User
1 review Port Coquitlam, BC
10/10

Roof

Derek was amazing and came out on Easter long weekend to help me fix my leaking roof. I had someone else come by and did a little investigating but told me that it could not be fixed. Thank you so much Derek!

Approximate cost of services:
$600.00
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Company Response

Thank you very much for taking the time to write a review for us.
We were very happy to come out to take care of your roofing needs.
Thank you for having access to the attic all ready for me to inspect the area in question.
Please don't hesitate to reach out in the future should you require our services again
Thanks again, Derek

Private User
Private User
1 review Surrey, BC
10/10

Roof fixed, Bathroom ventilation

Thanks for Mr. Derek,smart and well experienced guy .
Last 2 years i have problem on bathrooms ventilation fan. Water came to my exhaust fan from outside.
He spent a day for fix it. He cover the old ventilation, placed a new ventilation near the exhaust fan.
Finally working great.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review.
Happy to help with your roof issues.
The test of time seems to prove the issue is resolved.
We're glad that you are happy with our services.
More pleased that you took the time to write this review.
Derek

Private User
Private User
0 reviews Port Moody, BC
10/10

Roofing

When our grandson decided to remove asbestos drywall from the ceiling of his recently purchased home, he did not expect to find the sheeting of his flat roof to be rotted and leaking, He made this discovery in November during heavy rains. He contacted me for suggestions of what to do. The first thing that came to mind was to somehow patch it or cover it with tarps or whatever to stop the water from coming in at least until the problem could be properly addressed when the weather turned better. I contacted some local roofers here around Port Moody but they were unable to do anything on such short notice especially during the rainy weather. I then contacted Derek to see if there was something he could recommend not expecting him to actually make a trip from Coverdale to Port Moody to take a first hand look at what is a relatively small house. Derek met us at the house the same day, immediately recognized the emergency that it was and had a quote to us by the next day to replace the entire roof which was what unquestionably had to be done. The first thing his team did was construct a roof frame and cover it with plastic to allow them to be under cover in the rain, hang lights under it to allow them to work longer hours than what the short days at this time of year permit, and pulled out all the stops to get the job done as quickly as possible. This included re-sheeting the entire roof due to the rot and leveling it to get rid of the pooling that was an issue with the original roof.
The end result is an example of first class workmanship with total cleanup during and after the job was completed being performed by a crew of experts. Thank you Derek, Kim and crew.
George Balzer

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your review George.
We were happy to help you and your grandson.
You both were a pleasure to work with and very accommodating.
We would be pleased to assist you both should you ever require our services is the future.
Thank you again, Derek

Reg in Vancouver
Reg in Vancouver
1 review Vancouver, BC
10/10

Roof leak into attic and then into bathroom!

We had a nasty little roof leak, called Accountable and Derek answers the phone. He was so polite on the phone, so professional, said he was in the neighbourhood and would scoot over for a look-see within an hour or so. Derek arrived as stated, got up in the attic, said "this isn't good but is readily fixable", and off he went for supplies. Derek was up on the roof in absolutely freezing cold weather, then into the attic which was also very cold. A good chunk of his time on the roof was in total darkness! Mission was accomplished and we were able to plan for a stress-free Christmas. We would not hesitate to use Derek again, and we have already passed his name onto somebody requiring roofing services.

Approximate cost of services:
$1,700.00
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Company Response

Thank You very much for your nice review.
I enjoy helping people.
Looking forward to helping you both should ever require my services again.
Hope you had a wonderful Christmas and all the best in the new year.

Cecilia and Karl in Vancouver
Cecilia and Karl in Vancouver
3 reviews Vancouver, BC
10/10

A Christmas Rescue

Twas three days before Christmas, and up in the hall,
Something was dripping! But I knew who to call.
Please hurry! I pleaded with Derek in panic.
I fear a flood, like on the Titanic!

The bucket was placed neath the drips on some towls,
The fuses turned off no electrical fouls!
And quick as a wink, who did appear
But Derek the Roofer, saying, Hey, never fear!

Then up in the attic, amidst dripping and clatter,
I soon heard him say, I see whats the matter!
It isnt a big deal to fix, you will see!
I can do this in no time Im glad you called me!

Derek called for some tools, a flashlight, and rags,
Thumped, hammered, stuffed wet insulation in bags.
He came down the ladder and flashed a big grin,
Dont cancel Christmas! Let the holiday begin!

And as he drove off, we waved a grateful good bye,
Knowing Derek was one on whom we can always rely!
Best roofer in town, Derek, thanks very much!
You saved the day, and our Christmas! Were touched.

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much for your kind review.
Happy to help and will always be available to assist you with any issues that may arise.
Hope you enjoy your Christmas now and the best of health to you both in the New Year.
Thank you again for thoughtful words, Derek

Private User
Private User
0 reviews Pitt Meadows, BC
10/10

Roof leak

So impressed with our roof and gutter repair today, we had a leak and Derek, the owner of Accountable Roofing, was able to come out the same day to find the source of the leak and even repaired same day. Great price and very professional service. Will definitely recommend and call him again if any other problems arise.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for taking time to write your review, we really appreciate your feed back on the service we provide our customers.
When corners are cut in the roofing industry sooner or later they'll come back and cause issues for the owners.
We are happy rectify these issues for our customers.
Thanks again for taking the time to submit your review and posting the service that we provide our customers.
Happy Holidays from Derek and all the staff at Accountable Roofing Services LTD.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs installations and repairs to multiple roofing applications. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.