Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Roofing
Accountable Roofing Services Ltd
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99%

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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (140 reviews)

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Bruce in Surrey
Bruce in Surrey
1 review Surrey, BC
10/10

Emergency response to water leakage

We recently were experiencing a severe water leak from our roof during heavy rain and needed a quick response and repair.
As Accountable Roofing had installed new shingles and gutters for us 7 yrs ago I called their number. No answer and as I thought the owner may be on winter vacation, did not leave a voice message.
An hour later the owner Derek saw the missed call and returned my call. I informed him of our leakage from an unknown source and he said he would be over within the hour.
He arrived and did a quick roof inspection and found several holes in the gutter liner caused by raccoons. He left to get equipment and repair material and was quickly back on site.
He worked in heavy rain for several hours to stop the leaks and repair the damage.
A truly unexpected outstanding level of commitment to providing service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your review.
I was happy to come out to take care of this emergency for you.
Raccoons can really cause substantial damage to EPDM hidden gutter systems.
It is wise to trim any branches that could provide access to your roofing system.
Thank again Bruce for your review

Private User
Private User
0 reviews Surrey, BC
10/10

Damaged hidden gutter system.

Found damaged hidden gutter that would have caused leaks. Accountable Roofing came immediately to repair and allowed us to avoid possible water damages that would have occurred had they not came so quickly to resolve the damage issue. Greatly appreciated .

Approximate cost of services:
$350.00
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Company Response

We were happy to come out to assist you with repairing your EPDM gutter system.
It is important to eliminate all access points to detour any rodents from damaging the rubber membrane system as you have by trimming overhanging branches as in this case raccoons were the culprit.
Greatly appreciate your review, always here to help!

Private User
Private User
1 review Langley Township, BC
10/10

Roof Repair

Weve had recurring problems with our roof over the past 9 years. Two days ago, we noticed a new leak. This time, we called Accountable Roofing. The next day, Derek came to inspect and provide a quote. He pointed out the places where previous roofers had made errors and told us how he would rectify the situation. His team came the following day to do the job! Finding someone who was immediately available took a huge load off our minds, especially since it was between Christmas and New Year, when many roofers were closed. Thanks Derek and team!

Approximate cost of services:
$3,800.00
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Company Response

Hello and Happy New Year!
Thank you for taking the time to write your review. We really appreciate it. We were happy to come out and help you deal with this issue, I can imagine the frustration this would cause. We see this type of workmanship often, where the customer hires a company, puts their trust in them to install their new roof properly and in this case ends up having ongoing problems. I always recommended to my customers when hiring a contractor to check their reviews first. Any reputable company in good financial standing should never require a deposit.

Thanks again for your business and review.
Derek and Team

Private User
Private User
Private User reviews Burnaby, BC
10/10

Roof repair

Accountable roofing service reach out to me right away when I was looking for roof repair. Derek responded promptly and gave me the time he would be coming while he was finishing off the other project. He came and assessed the problem. So far no more leakage stain notes on my ceiling. There was no hidden fees. Derek was very professional and very friendly. I asked him to take photo (before and after). He showed me everything that he has fixed. Overall, I would recommend accountable roofing to anyone.

Approximate cost of services:
$1,800.00
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Company Response

Thank you very much for writing your review.
So very happy to help you and your family out.
A pleasure meeting everyone.
Please don't hesitate to call me for further assistance should you require it.
Thank you again, Derek

Private User
Private User
0 reviews Surrey, BC
10/10

Highly recommend

Accountable Roofing is fantastic. The owner, Derek, is an honest and informative man. He truly cares about looking after his customers.

He did the roof on our previous home. And now repairs on the roof of our new house.

If you are thinking about getting a new roof or repairs on an old one, I highly recommend Accountable Roofing!

Approximate cost of services:
$1,250.00
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Company Response

Thank you for taking the time and posting a review for us.
We were happy to come out to your new place and inspect your roof and perform the necessary repairs for you.
It was sure nice to see you again after reroofing the complex you were living in prior.
See you in a few years to reroof if you don't require our services in the meantime.

Derek

Private User
Private User
1 review Langley Township, BC
10/10

Personable and Very Trustworthy.

Derek is the hardest worker you'll ever meet. He redid all of our facia and roofing. Derek is very personable and kind. He is very proud of his work and this shows in the big and small details - meticulous clean-up, efficient and immaculate workmanship. You will be thrilled to have hired him!
Thanks again,
Maia and Tom (and the kids too, they won't forget your generous lemonade stand support).

Approximate cost of services:
$22,000.00
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Company Response

Thank You very much for posting your review and the kind words you've expressed.
This is the exact reason I always give 110%, Making sure my customers are this satisfied with the service we provide.
There are a lot of roofing companies in our area and we strive to be one of the best.
I'm on site with my crew overseeing, assisting and trouble shooting any issues that may arise through the entire process.
Thanks again, and enjoy your new roof.

Private User
Private User
0 reviews Langley Township, BC
10/10

Roof Service

Derek did a great job completing everything as promised in a very timey manner. His clean up after the job was completed was awesome.

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much for taking the time to write your review.
We really appreciate when customers take the time to post there thoughts about the service they have received.
Should you need us in the future we're only a call away.

Christopher in Toronto
Christopher in Toronto
1 review Surrey, BC
10/10

New Roof - Cedar to Asphalt

Very professional and lots of attention to detail. Derek (owner) was there all the time so the crew was well supervised and they cleaned up the site after every day. Very accommodating for additions/changes.

Approximate cost of services:
$38,000.00
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Company Response

Hi Chris,
We really do appreciate you taking the time out of your busy day to write a review for us.
It was an pleasure working with you on your reroof project.
Your job had just about everything.
Cedar conversion, Fascia board replacement, EPDM Membrane Gutters, 2" to 3" Copper drains, Skylights, Sun Domes, Whirly Birds Vents.
We're so pleased that your happy with the work we did for you!!
Thank you for for putting trust in our company and team.
Thank you again, Derek

Private User
Private User
3 reviews Surrey, BC
10/10

Roof repair

A raccoon was tearing the membrane of my roof. Derek came out on his day off to look at the damage. He came back as soon as he could to fix it. He put wire mesh over the repair to prevent the racoon from scratching up the roof again. He is very conscientious and hard working. His price is fair. I would not hesitate to recommend him.

Approximate cost of services:
$200,000.00
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Company Response

Thank you very much for writing your review.
We were happy to come out and take care of this issue with the damage the raccoon has caused.
Shouldn't happen again with the wire mess we installed and now that the tree has been removed.
Thank again and please call should you require additional assistance.
Derek

Private User
Private User
0 reviews New Westminster, BC
10/10

Replace existing roof and fascia

Derek and his team finished replacing our roof in two days. Derek treated our house as if it was his own. He was very responsive to any question or request and was very detail oriented. His work exceeded our expectations. He was meticulous about cleaning up after the job.

We would not hesitate to recommend Derek and Accountable Roofing.

Approximate cost of services:
$18,000.00
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Company Response

Thank you so very much for your kind words.
We really appreciate when customers take the time to post a review.
Can't say enough how friendly you both were.
We really enjoyed working for you both.
First class people all the way.

Thanks again for your lovely review, Derek and crew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs and Torch-On Roofing Installations. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.