I booked exterior window cleaning and gutter inspection with Sam, the owner of the company. I made an error in the appt. date. I called Sam to let him know I was waiting for service, and even though I had the wrong date, he came himself within a couple of hours to do the job. Not only was he polite, enthusiastic and eager to please, but he loves what he does and takes great pride in his work. (How rare is that!) Sam did such a meticulous job of cleaning my windows, that I asked him to do the interiors as well. My windows sparkle. See you and your crew in the Spring, Sam. Thanks for a job well done.