He comes and looks at the job says oh he can fix everything is broken lots of issues, not a very trustworthy person,not very nice when u want answers, not reliable save you self a head ache don't do business with this person!
Shawn Hewer was in the neighborhood doing similar work, I approached him for a quote to get work done on my house. He came over and viewed everything and gave me a written quote. I gave him the go ahead with 50% down. He was to start work a week late, that did not happen. He finally came couple weeks later. The short of it, is he is totally unreliable, you cant believe anything he says. Out of all the promises he made, less than half came through on. It has been 4 months now, job is incomplete. He dropped a fascia board on my railing, damaged it, said he would replace. has not. There were 4 skylights to replace, he only put in 3. he has left me hanging for last skylight and my railing. He seemed trustworthy and reliable, but totally the opposite. I take blame for myself being so trustworthy
Shawn came in and power washed the paint off of my house in places and refused to repair. Replaced a rubber insert on the roof incorrectly which was an extra $350. Noticed it after he left. Gutters still dirty. Gutter still leaking. He said he would come back to repair but never did!
He comes and and gives a quote more than the average people but he seemed more knowledgeable. so we decided to hire him on Friday for a bathroom emergency leak. He was suppose to work Friday, sat, sun, mon and so far he has been here for only 3 hours on Sunday. But he made me and my tenants to stay home everyday. When you call he doesn't answer or the phone is off. So you don't know what is going on. I read the previous comment and I still went ahead and hired him. I'm so stupid so don't be like me.
UPDATE Jul 13/16:
Still no word or contact.
UPDATE Jul 4/16:
I contracted Shawn to do some more work for my parent's home and business that he bid on. This was already 1.5 months ago. He has delayed several times, each time a no-show. He is no longer answering my calls. He returned one call last week saying he was on his way with his crew and would arrive within an hour - and another week later I have not seen or heard from him. The home requiring work is a care home for adults with developmental disabilities.
*Indicators of low cash flow exist, like cashing cheques at a Money Mart rather than a bank. *leaving equipment on site as "collateral" overnight after receiving advances, however, will pick up the equipment the next day. *asked for replacement of a stopped cheque (due to a no show) to avoid overdraft - however, the original was cashed at money mart and therefore he was able to double dip. The over payments, he convinced me to put forward into a deposit for more work which he has not delivered.
*BBB alert for the company name - he claims it's a different company but a google search reveals the same address is attached to his name. *Several times that I chose to overlook, he promised things to my face in order to secure advances or appease my timeline concerns: "the paint/parts have already been ordered, we'll be there ____day for sure, I broke my back/machine, It's out for repair, etc..."
I thought I would give him a chance as his completed work was actually very good. In my line of work it's first nature to see the best in people and give them opportunities to deliver their best - but shortcomings business management, reliability, and customer follow-up now outweigh the pros that I once saw.
This is a real shame, and I'm a fool for being so naive.
Still, that part of me that tries to see the best in people has hope that perhaps a particular set of conditions have lead to this delay that he can overcome, and that there's that small possibility that Shawn will live up to the contract he's made with us.
In total, the home is $1000 out for uninitiated and incomplete work.
Shawn was contracted to do roof and gutter cleaning for two properties. At each site, he performed a thorough inspection and was able to identify and photograph all items of concern and brought them to my attention. All identified repairs were credible, and he even found an old failed repair from a previous year by a different person and took appropriate action to help me rectify it the correct way. He also found problems with a structure at my parents' place that I had already had concerns about. His findings verified my suspicions and now I can plan accordingly.
Shawn has a good eye for detail and is very knowledgeable in his field. I appreciate that he recommends solutions that satisfy more than just minimum requirement.
I do have a few reservations, however, as there are certain expectations I have for most people I contract for work that this company is missing:
-There is a zero web presence or BBB entry for this company.
-No company voicemail, hard to reach via phone. Texting seems to get a reply, however.
-No Email address
-Despite the above, Shawn shows up, and does very good work. He puts a lot of time into thinking what is required and how to get it done properly.
-He has WCB coverage that is active (as of this posting)\
-He ensured that my neighbors knew he was working on the home, and that he would (and did) clean up any thrown moss that landed on their homes or property.
I like Shawn and his work, but there are some communication areas that he needs to address as a business operator that would push my confidence level much higher in contracting him.