I hired Smart Choice June 2018 based on their Homestars reviews and the fact that they said they specialized in egress windows, having done hundreds. I wanted a fairly big one and the one I bought is quite nice. I waited 1 winter to see how it fared and it's pretty good. Then forgot to post. So here is a 4 year report.
The window is very good. I'm overall very happy with the window. The window isn't the issue. It was the install. Smart Choice used an outside contractor to do the install.

Due to the size of the window, an exterior lintel was installed to support the brick. That was well done. But a lintel was required on the inside to support 3 joists. Not done by the Contractor.
Despite this I paid in full (mistake) and never received a receipt from Smart Choice. When I called to complain about the install, I was told that the installer "is the expert" and their work has a 25-year warranty, so there should be no problem.
I offered to pay the installers extra to install a lintel. They never returned my calls/emails. In the end I had to hire a proper contractor to finish the work (extra $1300+ dollars). It looks great.

My advice for an egress window would be to simply buy a good quality window but get a trusted competent installer (mason) to do the job, or find a window manufacturer that installs their own windows.
Bottom Line: Not a Smart Choice for me.

I bought doors and windows. Amazing doors and windows qualit, great installation job everything is amazing clean quick and done perfect. I love it and happy that I got it from Smart choice window's and doors amazing work.

I am very happy with my new front door. It looks beautiful and was installed quickly and easily. I didn't know what I really wanted, and they helped me choose what would look nice including the colour and glass insert. I would recommend this company for sure.

Excellent customer service from the management department and the installers are very clean, respectful and accommodating. very happy!

Your team installed us 4 windows and 2 door. We are satisfied with the whole process! Great price and quality!

The crew was very professional and polite provided great service. The sales guys are the best!

Thank you guys for a great job

Mike and team were excellent to deal with from the initial stages of the project to the installation. I required a custom door for my sunroom, and Mike proposed a budget friendly solution that is functional and aesthetically pleasing. Would highly recommend using Smart Choice Windows & Doors as they are responsive and professional.

Smart Choice replace an old French door by a new patio door. Competitive prices, professional installers, high level of attention to details, left the house clean. Overall my experience was excellent.

Very professional! When a part of the door got loose they attended to the matter promptly and fixed it for us! Very happy and would recommend to other businesses.

We had 5 basement windows replaced by this company and we're extremely satisfied with the whole process!
They had called our home asking if we were interested in replacing any Windows or doors. We never heard of them and they were calling from out of town . We decided to go ahead and get a price on our basement windows which are a fair size because we have a raised bungalow.
They made an appointment for the salesman to come and give an estimate.
They gave us a really affordable price and we were quite surprised.
We agreed to do them and then a second appointment was made the following week for the installer to come and measure precisely every window.
Within 2 weeks our windows were installed.
Exceptional work done by these installers. Very clean and did not leave anything unfinished. Can't say enough about them !
I will recommend this company to anyone needing new windows or doors!!!
The fact is no one in niagara falls ontario could come close to this price. The professionalism from this company was outstanding!
We now have energy efficient windows at a decent price

Thankyou again Avi, MIke and the Installers!!!!!!!
Much appreciated

Joe and Julie

Thank you again Avi,MIke and the