I hired Smart Choice June 2018 based on their Homestars reviews and the fact that they said they specialized in egress windows, having done hundreds. I wanted a fairly big one and the one I bought is quite nice. I waited 1 winter to see how it fared and it's pretty good. Then forgot to post. So here is a 4 year report.
The window is very good. I'm overall very happy with the window. The window isn't the issue. It was the install. Smart Choice used an outside contractor to do the install.
Due to the size of the window, an exterior lintel was installed to support the brick. That was well done. But a lintel was required on the inside to support 3 joists. Not done by the Contractor.
Despite this I paid in full (mistake) and never received a receipt from Smart Choice. When I called to complain about the install, I was told that the installer "is the expert" and their work has a 25-year warranty, so there should be no problem.
I offered to pay the installers extra to install a lintel. They never returned my calls/emails. In the end I had to hire a proper contractor to finish the work (extra $1300+ dollars). It looks great.
My advice for an egress window would be to simply buy a good quality window but get a trusted competent installer (mason) to do the job, or find a window manufacturer that installs their own windows.
Bottom Line: Not a Smart Choice for me.