They came, they saw, they conquered totally to my satisfaction. The salesperson came back within a week to followup to ensure I was happy with my water. Kevin did another follow up months later. I couldn't be happier with the product and how quickly and professionally the installation was expedited. Sean, the technician was an amazing individual who patiently showed me the computerized countdown system to make sure I understood what needed to be done when it was time to change the filters on the two systems installed. I highly recommend all the folks at the Water Depot in Courtice from the salesperson to the service technician.