Ajax Fence Ltd

Fences & Gates
ON L0B 1C0
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87%

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Reviews for Ajax Fence Ltd

Average customer rating:
8.4 10 (35 reviews)

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Peter  from Whitby
Peter from Whitby
2 reviews Whitby, ON
0/10

Fence

Shoddy workmanship, lack of attention to detail (spacing for posts and fence boards are very irregular and nail gun was improperly used which caused a lot of damage. Lots of pictures and videos available.) No respect for flower garden, it got trampled causing about $200. in damage. The worst part was the horribly over the top, irrational response to any critique which was met with swearing, name calling, insulting, threatening and finally taking a chainsaw to a post and 9 sections of lattice while ranting and raving. Police needed to be called due to his causing fear for the safety of female home owners. He was fired then Demanded money while job was not complete and damaged with chainsaw. Never experienced such behaviour in my life with any trade. Come see the work and judge for yourself.

2 of 2 people found this review helpful.
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Fiona from Oshawa
Fiona from Oshawa
2 reviews Oshawa, ON

First Review

0/10

Fence Installation

Ajax Fence provides awful service and quality of work. They came and install 2 fences, in April, a chain-linked fence at the back of our property and a wood fence (from material that we already owned) at the top of our driveway…the ground was still frozen.

The Chain-link Fence:
CL 1 - Has about 1-2 feet of lean on it, when you put any weight on the top bar.
CL 2 - The mesh was not pulled tight and is flimsy, and has a flexibility of about 2-3 feet
CL 3 - The height of the fence posts on either side of the gate were off by about 3-5 inches
CL 4 - The height of the fence varies for the entire length of the fence, resulting in large gaps under the fence (Large enough that our dog can still get out of the yard…the purpose for our fence in the first place)
CL 5 - Concrete was not used for the posts

The Wood Fence:
W 1 - Nails sticking out all over the place
W 2 - Concrete was used, however tubes for the concrete were not, resulting in lifting of the concrete which lifted and cracked the asphalt on our driveway.

We called Ajax Fence to come and take a look and fix the concerns I had. Over the phone, I was sworn at and I was told that “I was wrong”. Upon his reluctant arrival, the owner of the company told me that:

Responses:
CL 1
- Ajax Fence “Of course the chain-link fence will move when you push on it. Stop pushing on it. The more you push/lean on it, the more it will move.”
CL 2
- Ajax Fence “Again, don’t lean on it, you will stretch it will get worse”
CL 3 and 4
- Ajax Fence “Because your ground is not level. Do you want the top of your fence to be straight or not?”
- Me “But it’s not straight! Can you fix it please? It shouldn’t matter that the ground is not level, the fence should come to the ground”
CL 5
- Ajax Fence “Yes there was”
- Me “I can clearly see that there isn’t any concrete”

W 1
- Ajax Fence “That’s because you used the pre-built fence that I had to modify to make work”
- Me “…ok? So why didn’t you fix that when you installed the fence?”
- Ajax Fence…No reply
W 2
- Ajax Fence “The concrete from the posts did not lift the asphalt from your driveway, however, it is your driveway settling from the frost and winter”.
- Me “Our driveway is well over 20 years old…it has long since settled. This is a result of not using tubes for the concrete which allowed the concrete to expand and shift upwards, because it rained the day you installed the fence. Or you did not dig to below the frost line”
- Ajax Fence “No, it’s your driveway. There’s nothing wrong with the installation. But I can come back with a saw and cut it out”

The owner had committed to coming back to address our issues and concerns, unfortunately, we have yet to see him. Our neighbours notified us, that someone was at our house to hammer in the chain-link fence gate posts, to make them an even height for us. And to date, that is all that has happened. They have not addressed ANY other issue. We complained within a couple months of the installation of the fences, which is almost a year ago now.

Since then, our problems have just gotten worse. Wood boards are now falling off. The Wood Gate won’t close because of the concrete shifting. Because the concrete/asphalt lifting, it has changed the water flow in our driveway and creates a puddle at the corner of our foundation, resulting in our basement now leaks. We need to use wood slats at the bottom of the chain-link fence to stop our dog from getting out of the yard.

We are VERY UNHAPPY! I would NOT recommend this company to anyone! Their quality of work is atrocious, customer service is non-existent and attitude is disgusting! SAVE YOUR MONEY and use a different company.

1 of 1 people found this review helpful.
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Matt
Matt
1 review Toronto, ON
0/10

Fence

Absolutely the worst company you could ever hire to do a fence. They put our fence in with nails sticking out everywhere, it has about a foot give when you push it, not solid at all. They didn't concrete in the posts, they didn't clean up when done, They didn't put the fence along the property line. SAVE YOUR MONEY do not hire Ajax fence

1 of 1 people found this review helpful.
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Angie B from Whitby
Angie B from Whitby
1 review Whitby, ON
0/10

Installing Fence

After hiring and taking deposit of 2000 these people never showed up for the whole summer.Then when they install the fence only went 3 feed down for the post. Some of them have come up. due to bad winter last year. Terrible service

1 of 1 people found this review helpful.
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CAESAR from Toronto
CAESAR from Toronto
8 reviews Toronto, ON
8/10

FIXING A BENT FENCE

Hello
The house we moved into a year ago had a very weak backyard fence.
Two posts in the back were very loose.
Ajax Fence came over a fixed the loose posts 100%
They sould last formany more years
Great job
Thanks

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Company Response

Thank you Caesar for your nice review. We're committed to a more than satisfactory outcome.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ajax Fence Ltd

Excellent Quality at a Fair Price
Properly installed fencing creates safety for your children, safety for your pets. Properly installed decking creates beautiful and functional outdoor living space for you to enjoy with family and friends. Why work with Ajax Fence Ltd?

We offer quality work at a fair price.

A fence is an investment in your home’s value, so you want it to stand the test of time. We can provide references from customers we've worked with over the past 40 years. We build to last. Our workmanship is excellent, so you’re never left chasing after a company for repairs. We never overinflate our prices – we have been building fences right for over 40 years, at a fair price.

We hire only experienced full time staff.

At Ajax Fence our staff are fully experienced... some have been building fences right for close to 40 years! Employing only experienced fence builders ensures every fence is built to our exacting standards – and will last.

We only use quality materials, and do not skimp.

While some companies may offer lower prices, our jobs are priced fairly while providing proper construction using quality materials. A fence board can be installed using only one nail, or it can be done correctly to ensure it lasts.

We have history and connection.

Mark Pierson started Ajax Fence and oversees every quote, every job site and is often hands on. We're excited that the next generation, Derek Pierson, is now taking an active role in the operation of the company. You know who you’re working with, who is in charge of the job, and you know it will be installed correctly.

As there is no governing body for fence building – be clear of the details on any quotes you receive. Is the installer experienced? Does the company qualify for a current WSIB clearance certificate? Does the company carry adequate commercial liability insurance? Are future repair costs going to outweigh your initial savings on a lower quality of workmanship and product?

Call or email now for QUALITY fence and deck installation.

CATEGORIES
Fences & Gates, General Contractors, and Decks
SERVICES
Residential Ornamental Fence Residential Chain Link Fencing Residential Wooden Fencing Commercial Chain Link Fencing Commercial Wooden Fencing Residential Decks
BRANDS
Nuvo Iron Medallion Master Halco
STYLES
Residential Commercial
SPECIALITIES
Security Outdoor Living Beautification Pool security fence Decks Arbours Pergolas
WEBSITE
http://ajaxfence.ca
PAYMENT METHOD
Cash, cheque, Visa
LICENSES
WSIB Clearance; Fully insured; Working at Heights Certifications
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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