Our kitchen faucet sprung a leak, causing water to drain through our floor and into our basement. I called The Restorators and Mark and his team arrived within hours. They immediately determined where the water damage was hiding between the floor and inside the wall. They carefully removed the wall panelling and drilled small holes into the ceiling, causing as little damage as possible, so things could be easily returned to normal once the work was done. They sanitized the area and brought in air fans and dehumidifier equipment. Every step of the way Mark carefully explained what was happening and clearly laid out the costs. He was very generous with his time, always making sure we understood the work being done. Mark is a great, honest, hard working guy who obviously loves what he does. Not your typical contractor. He was a pleasure to work with. Oh yeah, he even went to Home Depot to buy a new faucet, which he installed for us. We highly recommend the Restorators and would definitely use them again.
- Company Response
Thank you for your great feedback!
The Restorators Team - Water Damage Restoration