The Restorators - Water Damage Restoration

Fire & Water Damage Restoration
Toronto ON M5E 2A3
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86%

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Reviews by rating (past 12 months)

Reviews for The Restorators - Water Damage Restoration

Average customer rating:
9.5 10 (8 reviews)

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ldrew
ldrew
1 review Mississauga, ON
8/10

carpet cleaning

The work was quick, friendly and very satisfactory. The only suggestion I would recommend would be some kind of paperwork upon
receipt of carpets, a business card, etc. just to avoid the feeling I have given four rugs away to perfect strangers never to be seen again.
They missed the promised return date but did come the next day, a bit late, but we got our carpets back in lovely condition and we
were very happy in the end.

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Company Response

thank you for your feedback.

Rohit
Rohit
1 review Toronto, ON
10/10

Asbestos vent wrap

2 days before our contractors were set to begin a major renovation in our Etobicoke bungalow, we discovered 2 vents covered in white asbestos wrap. I had one contractor come in to remove the vent, but they broke the wall, expose the vent completely, and decided not to do the job. In a panic, I contacted Mark and he moved things around to get to our job that same night. He was pleasant, knowledgeable and most of all assured us that my wife and children were safe to be in the house after the vents were removed.

The story continued, or so we thought. The next day, during demolition, after we thought all asbestos vents were removed, we discovered another vent which had been closed off and enclosed within the drywall. There was no way to see it until the wall was demolished. After my second heartattack in 2 days, I called Mark again, explained the situation and asked him to come back. He came right away, took the vent out the same day and charged me a fair price for the extra work. Another contractor would surely have seen an opportunity to over charge given my situation.

Mark and his crew were sympathetic and genuine; they have my business and loyalty for life.

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Company Response

thank you for your great feedback

Sandy
Sandy
1 review Toronto, ON
10/10

Basement flood

The restorators were amazing very friendly professional my basement got flood and they were there right away very hard workers no complaints they get the job done would recommend to family and friends thanks Mark for all your help!!!

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Company Response

thank you for your feedback

rspillas
rspillas
1 review Hamilton, ON
10/10

Water damage

Very quick, professional and efficient.
We had water damage in our house from a damaged supply line. The respirators came in within 12 hours of the flood and dried up most of the damage in a matter of 48 hours which is very quick.
Most importantly they are also extremely knowledgeable on restoration and helped us choose the right contractors.

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Company Response

thank you for your feedback!

amanda winston in Toronto
amanda winston in Toronto
2 reviews Toronto, ON
10/10

Home Renovation

The Restorators Inc team was absolutely incredible from beginning to end! What a joy it was to find a renovation company that does everything it says it will! Every part of the crew was amazing to work with. Mark managed the entire project, the carpenters, the painters, the plumbers, the guys laying the flooring, tiles and carpet.... On a daily basis communication was superb. We always knew what was going to happen that day, and who would be coming to our home. Most importantly, the work was excellent. There was excellent attention to detail. If ever there was a concern, it was discussed and dealt with immediately. Everyone always made sure that we were happy with everything! We would recommend The Restorators Inc to anyone looking for exceptional service!

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Company Response

thank you for your great feedback!

valssaveleva from Caledon
valssaveleva from Caledon
2 reviews Vaughan, ON
10/10

Basement renovation

I had to change the floors in the basement, this guys did a very good job. Very quick, quality job and very good priced. Would recommend this company to anyone.

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Company Response

thank you for your feedback!

Johanna Ruth in Scarborough
Johanna Ruth in Scarborough
1 review Toronto, ON
10/10

Basement renovation

Mark and his team did a fantastic job renovatingbour basement.l and upstairs washroom. His design ideas were well laid out and his execution was excellent. I am thankful i chose the restorators inc and would use them again for future renovations

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Company Response

thank you for your feedback!

Private User
Private User
1 review Toronto, ON

First Review

8/10

Mold remediation

Mark and his team started a mold remediation project in my basement. The quality of the work was good. They removed the moldy carpet, source of the mold, remediation the area, and placed new flooring. The only inconvenience that I found was that a simple max 2 week job, turned out to be a 4 week job. I guess it happened because they were working on multiple projects and coming 1-2h per day (if they came). I would rather wait 1-2wks for them to be available and get the job done faster.

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Company Response

thank you for your feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Restorators - Water Damage Restoration

Specialties
24 Hours Emergency Water / Flood damage Clean Up restoration / Flooded Basement From Sewage Backup in Toronto and surrounding greater Toronto area.

We also are specialized in: Fire Damage, Black Mold Removal, Asbestos Abatement Removal, Odor Removal, Bed Bug Removal, Smoke Damage, Emergency Board Up Services, Applied Structural Drying, Wind and Hail Damage, Emergency Roof Repair, Sewage Remediation, Trauma Cleanup, Content Restoration, Inspection Services

For Cleaning Services we provide: Carpet Cleaning, Gutter Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Mobile Auto Detailing, Window Cleaning, Area Rug Cleaning, Power Washing

For Renovation Contractor Services And Installation we provide: Hardwood Supply and Install, Laminate Supply and Install, Tiles Supply and Install, Carpet Supply and Install, Gutter Supply and Install Aluminum Works, General Contracting Services, Basement Renovation, Siding Supply and Install, Kitchen Remodel Design, Painting Services, Handyman Services, Bath Remodel

History
Established in 1993.

The Restorators Inc started in 1993 restoring water damage loss and fire damage cleaning. Independently owned and operated for restoration and mitigate losses. We also clean carpet and rugs using only the best in product! Also have full in house teams for all renovation type of jobs, from exterior to interior, look no further and give us a call for a free estimate.

CATEGORIES
Fire & Water Damage Restoration, Asbestos & Lead Removal, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
WEBSITE
http://www.therestorators.com/
YEAR ESTABLISHED
1993
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LICENSES
IICRC, Asbestos Abatement 1, 2 and 3, Fire and Water Damage Restoration Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
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