Write a Review
Write a Review
HomeStars  >  Heating & Air Conditioning in Sault Sainte Marie  >  Topline Electric Plumbing Heating & Cooling
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Topline Electric Plumbing Heating & Cooling

Average customer rating:
10 10 (12 reviews)

Sort by

dmosleh in Burlington
dmosleh in Burlington
0 reviews Sault Ste. Marie, ON
10/10

kitchen reno - electric work

I was doing kitchen renovation and hired topline electric for electrical work. The electrician James that the company sent did an impeccable job throughout the entire project. His response time to all our concerns was very prompt and he was a very pleasant person to deal with.
The company customer service was also excellent.
I highly recommend this company.

Was this review helpful?
Company Response

Thank You for this review, TopLine is committed to excellent customer service with high quality workmanship for customer satisfaction. It was a pleasure doing business with you.

maria in Toronto
maria in Toronto
0 reviews Sault Ste. Marie, ON
10/10

gas furnace installation

Top line employees were punctual and worked efficiently to ensure job was done on schedule. Work job was reviewed with customer
before starting and any questions were answered satisfactorily. Time was taken with pre- planning to make certain set up of new furnace was done in the most appropriate manner. It was a
professional job from start to finish.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey Marla,

Thanks for taking the time to give us this review, and for the kind words! We truly appreciate your support and your business.

Sincerely,

Justin Furano
General Manager

lenandviv
lenandviv
0 reviews Sault Ste. Marie, ON
10/10

Bathroom renovation.

We recently undertook a complete bathroom renovation and wanted to upgrade our Convectair Heater which required an electrical evaluation. We were first introduced to Ben Cicchelli of Topline Electric when he came to do a complimentary P.U.C. audit. During that visit we spoke about the renovation and the upgrade of our existing smaller Convectair bathroom heater. Ben immediately strikes you as a very competent, knowledgeable and accommodating individual. When he wasn't certain about the load size a new heater would require he had another individual named George visit to do an evaluation. George was excellent. My wife met with him to discuss what we wanted to do and he walked her through what he does to evaluate what size heater etc. we could manage. Most importantly, he was polite and not condescending. He helped us select some Convectair models to choose from which was very helpful because you cannot buy them in the usual outlets. His assistance was extremely helpful in our making the perfect choice. In the meantime, back to Ben Cicchelli. One of the PUC benefits was the installation of a fan timer in the bathroom being renovated and that, along with the heater had to be done in stages to work around the renovation contractor`s schedule. Even on a day`s notice Ben was available to stop by and do the work needed for the heater wiring before the other contractor finished out drywall repairs. It was so satisfying to work with a company like Topline which is accommodating and thorough. Ben and George represented them so well we would never hesitate to recommend them.

Was this review helpful?
Company Response

Hello Len and Viv,

Thank you so much for this incredible review! We are very proud of Ben and George for providing such a wonderful experience, and it's always great share these reviews with our team so they continue to be inspired to go the extra mile for every customer to ensure a great installation.

As a customer, you've certainly gone the extra mile for us. We are always grateful for the opportunity to quote and to work with homeowners such yourselves, so to get the bonus of a detailed review is a tremendous bonus.

We look forward to working for you in the future should you ever need us!

Sincerely,

Justin Furano
General Manager

Melanie D in Sault Ste. Marie
Melanie D in Sault Ste. Marie
0 reviews Sault Ste. Marie, ON
10/10

Furnace and ductwork in garage

The entire staff at Topline were excellent to deal with!
very neat, tidy and professional.

I would recommend any of the guys involved for any heating or cooling job that you require.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hey Melanie,

Thank you for the review and feedback! We love the recommendation and appreciate the opportunity to work for you.

Take care,

Justin Furano
General Manager

jimanddi
jimanddi
0 reviews Sault Ste. Marie, ON
10/10

New gas furnace and air conditioner. Duct work.

Excellent in every possible aspect. Friendly, polite staff. Know their stuff. Hard working and efficient. Super job. We are very pleased with their work and will recommend Top line to all our friends. Also good job cleaning up at the end of each day they were here.

Was this review helpful?
Company Response

Hello Jim and Diane,

We're so happy to hear that you are so pleased with the furnace, air conditioner, and ducting we installed! Thank you for the feedback and sharing your experience on here for others to hear. You were a pleasure to work with!

Sincerely,

Justin Furano
General Manager

elizabeth.deschamps
elizabeth.deschamps
0 reviews Sault Ste. Marie, ON
10/10

Hvac

Jake did such a great Job. He was very polite and professional.
Thank you. I will use your company again.

Was this review helpful?
Company Response

Hey Elizabeth,

It's so great to hear about that you had a great experience with our technician Jake! Thank you for the wonderful feedback and review.

Take care,

Justin Furano
General Manager

Jdouglas
Jdouglas
0 reviews Sault Ste. Marie, ON
10/10

Building of new home

I used all three trades they offer. Great workmanship and very respectable employees. Would highly recommend!!

Was this review helpful?
Company Response

Hey J.,

Thank you for your feedback and for your business. We are so pleased to hear that you would recommend us and the kind words about our workmanship. Wishing you all the best in your new home.

Sincerely,

Justin Furano
General Manager

Kevin R.
Kevin R.
0 reviews Sault Ste. Marie, ON
10/10

Electrical Issue

There was a problem at the panel panel with a circuit not fully closing. Pierre diagnoses it quickly and fixed the problem.

The cost was very reasonable.

Was this review helpful?
Company Response

Hey Kevin,

Thank you for taking the time to give us your feedback. I'm happy that Pierre was able to resolve your electrical issue and make things safe!

Take care,

Justin Furano
General Manager

Sarah S.
Sarah S.
0 reviews Sault Ste. Marie, ON
10/10

Toilet repair and replacement

The plumbers who came to my home to repair my toilet strongly advised that I get a new one. They also wiped out the repair charges and just charged me for the replacement and the new toilet. There was no mess, no fuss and prompt service. I would definitely recommend Topline to anyone I know!!

Was this review helpful?
Company Response

Hey Sarah,

Thank you for the awesome review! I'm so happy that our plumbers gave you the advice and service you needed. Thank you for choosing Topline for your plumbing repair!

Sincerely,

Justin Furano
General Manager

Lorrie
Lorrie
0 reviews Sault Ste. Marie, ON
10/10

Water installation

In and out quickly. Very professional. Would definitely recommend. Just looking for a quote right now but will likely use top line service.

Was this review helpful?
Company Response

Hey Lorrie,

Thank you for the wonderful feedback and for giving us the opportunity to provide a quote and service to you!

Sincerely,

Justin Furano
General Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Topline Electric Plumbing Heating & Cooling

TopLine a Canadian-owned contracting company based in Sault Ste. Marie, Ontario, specializing in electrical, plumbing and heating & cooling. We provide service to residential, commercial and industrial customers. Experience ranges from: *Emergency and after hour service for residential and commercial customers; *New residential home construction and renovations; *Ongoing residential and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.