Only Basements

Basement Renovation
Toronto ON M5A 1M6
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Reviews for Only Basements

Average customer rating:
9.1 10 (13 reviews)

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adamatheson10
adamatheson10
1 review Toronto, ON
10/10

Basement Renovation

We had a great experience with Only Basements. My husband and I felt most comfortable with them in comparison to other companies mostly due to a provided detailed proposal as well as the milestone payment plan allowing for us pay upon completion of each phase of the project. They were the only company who offered architectural design and the underpinning drawings we needed but more importantly included application for permits on our behalf which was very reassuring. Each phase of the project was explained to us in great detail by Joseph who was our project manager. The communication was great! He always made himself available and let us pick his brain when it came to choosing fixtures and finishes which made the process so much easier.

The quality and hard work of the trades did not go unnoticed. They were very respectful of our home and always made sure the house was spotless before leaving for the day. The project ran slightly over the initial timeline, but Joseph went above and beyond to accommodate the delay. We are very happy with the outcome and it was an absolute pleasure working with Joseph and his team!

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Company Response

Thank you Ada for the amazing review! It was a pleasure to work with you and your family. We hope that you are enjoying your new space!

Jared
Jared
3 reviews Toronto, ON
10/10

Basement Renovation

Only Basements did an extensive amount of work in my basement. All the employees from the team were not only professional but really showed a sense of pride in their work. As a home owner I asked a lot of questions and was almost surprised with the honesty as well as getting answers, and was respectfully explained things. For example plumbing and insulation. The team was courteous and very willing to show me what and why different things were being done.
I found the entire process to be smooth and my family and I are quite happy with the updated basement area, as well as the washrooms new found storage and closet space etc.
The project manager was at the house and was there through out the entire process. But the attention to detail at the end of the job was much appreciated.
Great Job!!

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Company Response

Thank you Jared! It was such a pleasure to work for you! Your continued support & assistance throughout the project was a pleasant help, your positive contributions during the renovation made for an amazing work environment for our entire team. Enjoy your newly updated space!

GK
GK
1 review Toronto, ON
9/10

Basement Remodel

We remodeled our a basement. Its an old semi attached house so basement was skinny and used mostly for storage and the extra bathroom. Only basements contractor (Joesph) worked with us to come up with a layout that would work for our objectives, gaining an extra-bedroom, expanding the bathroom, but creating more friendly space. we are very happy with the results
Pros:
1. Joesph would provide idea on materials and looks but never pushed his ideas over ours. Then again we looked to Joesph for help.
2. If there were any changes or new ideas that came about during the work (moving a furnace, changing placement of walls, added windows) Joesph was very good to make it work within the budget (modifying ideas). The end result, we did not go over the budget.
3. the workers were very friendly and accommodating. When they were at the house, they worked hard, not alot of standing around.
4. quality of the work was very good. at times when something didn't look right or not to our liking, the company was very accommodating to modify and fix it. No complaints, no discussion of extra cost.
4. based on previous experience with contractors, we appreciated that the contract had a clause for the company to pay penalties (reduction in cost) back to us if they went over the recommended time. Interestingly, they did go over the planned times and they did honor the penalties for delays caused by them and they didn't try to come up with excuses, just honored it.

Challenges
1. The work took longer than first planned. Some if it was unavoidable, (ie we added an additional component to water proof a basement wall) and there was some back orders but there were times there was a slow down in the progress of the work.
2. communication could have been better at times. I realize contractors are working multiple projects but there were a couple of times I would want to reach the team and it would be 1-2 days before hearing back. But when we pointed this out, the communication got much better.
3. The work done (ie alot of sanding etc...) created alot of dust in the air that floated from the basement into the first and second floor. This became a little frustration to continue to clean up the dust constantly. Wish they did put some effort to protect against this (ie plastic curtains to minimize basement exposure).

Overall,
we are very happy at the design and functionality of the space, the work was very good and they stayed within budget. It went longer that we thought it should but overall I would recommend them to friends. and our next project we will look to use Joesph and only basements again.

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Company Response

Hi Gus, thanks for taking the time to leave us a review. Glad to hear you are happy with the renovation! We are sorry that you did experience a small window in which there was limited communication. Juggling multiple projects simultaneously while meeting each clients' expectations can be overwhelming at times and that's why we were happy to honour our penalty clause as an appreciation of your patience. Thanks again for leaving us this review! We look forward to working on your next renovation project Gus!

Adam
Adam
1 review Toronto, ON
10/10

Underpinning and Basement Finishings

We hired Only Basements to construct a rental basement apartment at the end of August. Our plan was to have our cramped basement underpinned and finish it as a separate unit that we could rent out. The initial meeting with our project manager Joseph helped reduce the knowledge barrier my wife and I had with all the steps involved in our project. Joseph went over the entire process step by step so we got a much better idea of the scope work involve. He then provided us with a payment schedule that allowed us to pay at the completion of stages which made it easier for us to commit to OnlyBasements comparing with the other quote we received from another contractor. Their Architect Michael started our project with helping us designing the layout we had in mind, while the engineer worked on underpinning drawings and permits. To say the least the design team did a great job and got our permits in less than a month. Once the actual work was started we were surprised at how detailed and time oriented our project manager Joseph was in planning the entire project. We were given daily and weekly updates by Joseph and he was always available to communicate with us answering our emails and texts promptly keeping us informed at all the time during this project. Much thanks to Joseph and his great team for working coherently to finish our basement right on time before Christmas holidays.

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Company Response

Thank you Adam! It was a pleasure to work for you and your family and we hope you guys will enjoy your space in this new year and many years to come!

Joelmccracken
Joelmccracken
2 reviews Toronto, ON
10/10

Opened up the main floor of a century old home

We opened up the main flooor by removing a wall to create an open concept space.

Joseph and the staff were fast, knowledgeable and honest.

They did the job for a fraction of what others quoted and had it done in no time.

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Company Response

Thank you Joel! Your feedback and kind words are much appreciated!

Bchoi in North York
Bchoi in North York
1 review Toronto, ON
10/10

Happy with our finished basement

We hired OnlyBasements to underpin and finish our basement to increase our ceiling height from 6’ to 8’ and of course now have more space including guest bedroom with an ensuite as well as a recreational area with a bar for out weekends gatherings. There were some extra work that wasn’t in our original plan mainly because we live in an older home and needed to upgrade some electrical and plumbing. I must add our project manager Joseph resolved and handled the unexpected work proactively to keep our renovation on budget. We are extremely happy with the end result and that we finally have a space for family and friends to stay when they come to visit us in Toronto for the holidays. Thank you again to everyone at OnlyBasements! We will definitely be recommending your team to anyone looking to do a major basement renovation.

1 of 3 people found this review helpful.
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Company Response

Hi Brian, Thank you so much for your kind words. We are happy and pleased with the end result as well. We hope your friends and family get to enjoy your new space often! It was an absolute pleasure to work with you!

garydupont
garydupont
1 review Toronto, ON
10/10

Basement Renovation

Hands down OnlyBasments is the only company anyone looking to renovate their basements needs to call. My wife Tiffany and unnoticed the difference in the quality of this company from the very beginning stages of our reno. We found, and contacted OnlyBasements and two other companies through Homestars. These guys are the only ones out of the three who responded immediately and could meet with us in the same week. Not only did find their team very knowledgable about what we needed to happen for our project, but they were also able to offer us a quote that ended up being extremely accurate. In addition to that OnlyBasements offered us a payment schedule which made everything much easier for our family. We waited two week to do our diligence and hear back from a couple other companies, we waited another week to even get a quote back, which all came back much higher than what OnlyBasements gave us. So, with no surprise they were the team we chose to hire. Thanks to Tony their engineer, we got all the drawings and permits together in a timely manner and the team could start our basement preparation before the permits came through! Thanks to OnlyBasements management skills our experience was nothing short of amazing. OnlyBasements involved us in each step of the project and ensured that their entire crew was doing their job to the highest of quality. Thanks again OnlyBasements you no idea how much we appreciate your work. We will be referring you to all our friends and family. Best of luck to you in the future!

0 of 3 people found this review helpful.
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Company Response

Tiffany and Gary, Thanks very much for this amazing 10 star review!! It was an absolute pleasure working with both you and Tiffany and we hope you two and the kids can enjoy your newly renovated basement for years to come! All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Only Basements

As Toronto's East End leading Basement Renovation firm we truly pride ourselves on our ability to design and build top quality custom basements. From the start of your renovation to the end we include you in all aspects of your basement project. We believe in work that not only reaches the highest of industry standards but also our clients personal standards. That means, accurate quoting, creating budgeting and payment plans, high quality work and unique design futures that captures each of our client’s personalities. We have experience in all sized renovations, creating both basic and luxury living spaces at competitive prices. The average basement renovation takes approximately four to six weeks to complete. Pick the team with the top reputation and expertise to build your dream basement, book a consultation with our experts today.

CATEGORIES
Basement Renovation
SERVICES
Basement Renovation, Underpinning & Waterproofing, Basement Finishing, Legal Rental Unit, Walkouts & Separate entrance
SPECIALITIES
Basement Renovation, Underpinning & Waterproofing, Basement Finishing, Legal Rental Unit, Walkouts & Separate entrance
WEBSITE
https://onlybasements.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
30
RETURN POLICY
N/A
PAYMENT METHOD
Cheque & Money order
LICENSES
Licensed Contractor
MEMBERSHIPS
BILD, RenoMark, Houzz
LIABILITY INSURANCE
Yes
DIPLOMAS
PhD Urban Planning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour: 5 yrs
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