Stumps "B" Gone

Tree Service
Whitchurch Stouffville ON L4A 7X3
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HomeStars  >  Tree Service in Whitchurch-stouffville  >  Stumps "B" Gone  >  Stump removal left us "Stumped"
Kit Kat
Kit Kat
34 reviews Toronto, ON
3/10

Stump removal left us "Stumped"

We've used Dave Job of "Stumps "B" Gone previously for tree stumping with good results. When we needed one last stump to be removed, Dave was hired. However this experience left us "stumped". Shortly after, I noticed a "mound" where the stump was. I reached out and requested a site visit to re-assess. Dave became defensive and claimed the "mound" could not possibly be from residual tree stump/root, but due to 'excess dirt' from sod laid in the said area and re-buffed my request to return. Months later, Barclay's landscaping did uncover a large tree root, which was the problem. Paying twice for work is not what we expected. Using Stumps "B" Gone was a costly experience.

Dave's response (below) is less than forthright.
By Dave's own admission, his company name (Stumps B Gone) is grossly exaggerated.
Raised flower beds? Dave must be confused with another client as we have none . The Tree root in question was in the center of our (grassed) yard (see photo).
Dave did not reach out to us (as he claims) otherwise this review would not have be penned.

1 of 3 people found this review helpful.
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Company Response

What is not being said here is the stump was in the middle of a raised garden bed and these people were told that stump grinding takes the stump down 6 to 8 inches. Also the client failed to post they lower the garden to level thier lawn after a wall was put in. When we grind stump we do not take every root out we grind VISABLE ROOTS .
I did try to work this out but her contractor did the excavation and billed them