Please see my review on Google: I would like to add that in this month, I have called 5 times, left 5 messages, emailed them directly twice, and asked for my call to be returned, and still I have not received a call.
Sadly, I do not enjoy giving bad reviews for any business, but in this case, this company deserves 0 stars.
I was very diligent and I described everything that we needed moved in the preparation form that the company sends. I specified on the phone as well that they would need a big truck. A big truck was not sent. It was a small truck, and we ended up having to pay for two trips. Even after the two trips, there were still items left behind that we had to move ourselves.
We also had a very nice crescent fish tank that was broken. My husband saw the movers drop it. They then tried to say it broke in transit, which was dishonest and untrue.
I then reached out to the company, and they told me because we did not ask the fish tank be boxed up, that they would not replace it.
We also had a lot of solid wood furniture. One of the most precious being my grandmother's single solid oak bed frame. We noticed after the movers had left that it was very badly scratched. I brought this up in my response to the company when they refused to cover the fish tank, and they did not even give me the respect of a reply.
Zero stars from me. Hands down. I would not recommend them to anyone.