We hired Mint Roofing to replace our roof, sliding patio door and fix our siding which was causing a window leak. Chris is an extremely likeable guy who walked us through the process and gave us confidence to move ahead with his company.
They actually did a great job on our roof. The installers were friendly, everything was tidy, and the finished product looks great. The tarps they put over the garden singed a lot of the plants, but perhaps that is unavoidable. Wish I had only hired them to do the roof.
Chris installed the sliding door himself. I came out to look at it when he was almost done and was disappointed to see the doors were almost 2” out of square when halfway opened. Chris became defensive and said all the corners of the door frame were square so there couldn’t be a problem. When I insisted there obviously was a problem, Chris blamed the design of the new door (which he recommended and supplied) then blamed my house for being built improperly. Seemed like he really wanted me to give in and just accept it, and became increasingly angry when I wouldn’t. I couldn’t...it looked awful. Eventually he removed and reinstalled the door. Door straight this time but it’s really difficult to lock it. Disappointing.
They ‘repaired’ our window leak the same day. Verbal and written agreement was to “inspect and repair siding” and “identify and address leak”. It came with a written one year guarantee. Next time it rained the window still leaked. I contacted Chris and he said he could come to try to fix it but would charge me to do so. I countered that he guaranteed he would fix it and chris replied that they fixed the area they were working on and the leak must be coming from somewhere else so it’s not covered by his guarantee. He didn’t even come back to look at their repair, so how could he know this? And the whole point of me hiring him to do this was to find and fix the leak. Obviously they did neither. Anyway, he’s sticking to his story, so it appears there’s nothing I can do but hire someone else to fix it properly.
There’s lots of good reviews for Mint Roofing. But I would suggest caution. In our experience, if there is a problem Mint Roofing does not stand behind their work.