Called to get quote on annual pruning of large treed lot, removal of dying ash, clearing around hydro wires. James was prompt, gave detailed written competitive quote, scheduled work. Arrived within 10 days - on time, with experienced crew. During pruning of very large maple discovered that the entire trunk was hollow, so talked it through with James and decided to take down the tree - very sad but on consideration no other choice. Crew was here for almost 2 full days (it is a very large lot). I had asked for the wood chips to be dumped in the driveway so that I could spread them later. Because he had a full crew on day 2 James had them spread the chips for me at no additional cost. I would highly recommend James and his crew - they are hard working, polite, engaged in their work, respectful, professional and tidy. I only wish all contractors were like this!