I got pave way number off of a sign in my neighborhood. Reno came to assess my driveway immediately. He gave me a reasonable price and we signed a contract instantly. They came to do the driveway as agreed and finished in one day.
During the installation they seemed to not supply the right amount of crushed gravel which I questioned them and he said it’s going to be ok and they knew what they were doing and if anything was wrong in the future they would come to fix it immediately.
Install happened in November. By February thE driveway stated to sink in a lot of places. I called and they told me that once the snow clears he will come and fix it. In late March I called again as the driveway was really bad now. He said he will come out and fix it right away. A month went by I kept calling with no answer then he would pick up and say they can come next week. Then next week then next week. One day he said they came out and there was nothing wrong with the driveway. This is at a time when we started to have glass growing through the middle of the driveway and people tripping and falling over all the bumps. so I would assume that no one ever came.
It’s October and still no one has showed up and we are now getting ready to replace the driveway again because of the absolutely terrible work that was done on our home.
- Company Response
Thank you for your input we do appreciate we went through our records and we could not find your driveway as Rino has not worked for this company for over five years.At this point we would be happy to review your driveway, Please provide us with the contract even though it’s been over five years that we’ve done your driveway we would be glad to try and resolve the issue. Thank you and we’ll be awaiting your response.